i'm chris chmura. marcus and laura are starting their weekend a little early. >>> arson investigators are on scene at a san jose campus that two schools share. it follows what was already a busy overnight. san jose firefighters responded to a series of fires just a few miles apart. all of them. kris sanchez is live on that campus. kris, go ahead. >> reporter: hi there, chris. that fire damaged the administration building. it took out the wifi for the entire campus and when the principal got the call this morning she knew it was just one more thing in what is already a very challenging year. i want to show you where this happened. this was just before sunrise this morning. they found that fire outside cornerstone academy that spread into the administration building. the campus is shared by cornerstone and kennedy elementary school in the franklin mckinley school district. also a person on the scene who tried to keep those firefighters from doing their jobs and the damage will impact learning as well. >>

i'm chris chmura. marcus and laura are starting their weekend a tad early. let's get to bob redell in alamo. he's been at the scene all morning. will customers get their water service restored? >> reporter: they will at some point, but it could be several hours. the initial estimate was 8 to 12 hours but that was before the water was shut off. that water was shut off about just over an hour ago and it was coming out of this new sinkhole here on hemme heavy near danville boulevard in alamo. you can see what is left is the part of the street has sunken in because there was so much erosion underneath from this water that was gushing since just before 12:40 this morning. this is the view from nbc bay area skyranger looking down on hemme avenue. eight-inch water line broke. it looked like a hot cauldron of boiling water as it gushed from underneath the street. it was like that for about nine hours until just before 10:00 this morning. east bay mud, which owns the lines, had trouble identifying which valves to shut off. one was difficult to access because it was u

. >> chris chmura and his team answer those calls for help, every one of them. he joins us with some recent wins. >> reporter: there's no shortage of people requesting our help. 1883 so far this year. we're going to start with alex in san jose. the neighborhood power surge damaged his computer and fixing it cost about 600 bucks. alex asked the power company and cable company to reimburse him. here's what happened. they blamed each other. and wouldn't pay. alex called us. the cable company stood firm but the power company gave alex a $300 goodwill gesture. he took it. >>> next, larry in san jose needed the full-court press with a sports ticket broker. he paid 368 bucks to go to an nba basketball game but larry says the broker didn't send his tickets or refund for that matter despite a guarantee. so he contacted us. we contacted the company. slam dunk. larry got his 368 bucks back. >>> let's go to the scoreboard adding in larry and alex's wins. we have helped viewers save or recover $5.7 million since we started back in 2016. if you are caught in a corporate back