so, this is damaging in many ways to arizona. and it is unfortunate that the folks running the show continue to try to drag it out for their political goals. >> well would you advise the house oversight committee in washington in their investigation of this, what you call me fraudit? what should they be looking for and asking about? >> i think all the things that they highlighted in their letter it all of the right points. and the points that we have been making for months about all the problems associated with this exercise. i welcome their voices and their intervention into this fight. quite frankly, our offices here concerns from voters every single day over this exercise. and they are tired of these partisan games. that is why i am running for governor to get to work on real issues and problems that we have here in arizona. not rehashing the 2020 election. and folks can join me in that katie hobbs.org. >> let me ask you about that. your secretary of state, now. you are directly involved in elections election security. wouldn'

the arizona republic reports hickman's phone rang about 8:30 p.m. on new year's eve while he was on a date with his wife and friends in north central phoenix. he didn't recognize the number carrying washington d.c.'s area code and let it go to voice mail. hickman quickly listened to the message. the white house switchboard wanted him to call back so he could talk to the president he called in an interview with the arizona republic. hickman did not return the call and later deleted the voice mail. trump encouraged him to find enough votes to reverse trump's narrow loss there. hickman recalled listening to the leaked audio of that hour-long phone call after "the washington post" and other media outlets published the recording. i was horrified, hickman said. that same night at 9:22 p.m. approaching midnight in washington, his phone buzzed again. it was the same area code. he let it go to voice mail again. here is that voicemail from the white house operator on january 3rd. >> hello, sir, this is the white house operator. i was calling to let you know t

a similar criminal investigation might be underway tonight in arizona. if only lifelong republican had decided to answer his phone. the arizona republican reports then president donald trump try to speak directly with the chair of the maricopa county board of supervisors in the weeks after the november 2020 election as his allies sought to change the election results in a state he narrowly lost to democrat joe biden. donald trump called lifelong republican clinic man twice, they're a white house operator. it's reported his phone rang 8:30 pm on new year's eve, while he was on a date with his wife and friends in north central phoenix. he didn't recognize the number of carrying washington d.c.'s area code and let me go to voice mail. hickman quickly listen to the message. white house switchboard wanted him to call back so he could talk to the president, he recalled in an interview with the arizona republic. hickman did not return the call and later deleted that voice mail, he said. three days later, news broke of trump's january 2nd phone call with georgia

that's apparently unique to arizona. and so they're asking now the people running it are saying, oh, we don't have enough time to finish, we need more time, and we need more information. they were handed all of the ballots. what more information could they possibly want? >> well, i think they're trying to make it look like maricopa county has not been cooperative with them, which is absolutely not the case. they're trying to make it look like there are potentially incomplete results because of this. but the bottom line is they're just continuing to try to drag this out so that they can continue to sow doubts all the way into the 2022 and 2024 elections. >> arizona secretary of state katie hobbs, thank you very much for joining us tonight. >> thank you. >>> we're joined now by colorado's secretary of state, jena griswold, the chair of the democratic association of secretaries of state. secretary griswold, this case in your state in colorado, federal judges handling saying not one iota of evidence of any kind of election f

audits, recounts that were conducted in arizona, wisconsin, georgia it was recounted three times. it is clear, for those who challenge the results and questioned the integrity of the election, no other election has ever been held under such scrutiny, such high standards. the big lie is just that, a big lie. [applause] >> >> the president repeatedly focus on what he called elections subversion. the most dangerous threat to the integrity of our elections in our history. >> it's not about who gets to vote, or making it easier for voters to vote. it's about who gets to count the vote. who gets to count whether or not your vote counted at all. it is about moving from independent election administrators, who work for the people, to polarize state legislatures and partisan actors who work for political parties. to me, this is simple. this is election subversion. it is the most dangerous threat to voting in the integrity of free and fair elections in our history. >> leading off our discussion tonight are texas state legislature alex dominguez and julie johnson, both attended the meeting w

[applause] >> arizona state representative kyrsten sinema gets tonight's last word. perhaps senator kyrsten sinema might listen to her. the 11th hour with brian williams starts now. >> and good evening once again. they 162 of the biden administration and indeed nbc news reporting tonight the manhattan da's office and the new york attorney generals office together have obtained indictments against the trump organization and its longtime cfo, allen weisselberg. as expected, the charges said to be tax related and are expected to be unsealed in court tomorrow in manhattan. washington post was first to report the news tonight, the paper adds this. weisselberg is expected to surrender thursday morning at the office of manhattan da cyrus vance. he's expected to be arraigned later today in front of a state court judge. the trump organization will also be arraigned, represented in court by one of its attorneys. weisselberg has reportedly been under pressure to cooperate with prosecutors and flip on one donald trump. the investigations of course continue. -- also today,

no one's been convicted no, votes in arizona were counted twice. but republicans in the state are still after three months carrying out a fake fraudit in maricopa county. it has not ended. they don't know better. you can knock down their election conspiracies over and over and over again, even in a court of law, as has been done, and they'll still tell you that there is fraud. it is embarrassing. it is shameful. republicans used to be afraid of shame but do the entire gop stays quiet part out loud, shame be damned. it's why similar idiotic fake audits are being attempted in other states like pennsylvania, michigan, and wisconsin. they want to subvert the will of the people to stay in power. i'd like to wait for republicans to wake up and do the right thing, but that isn't going to happen. they don't know better, mr. president. what they do know is that their efforts to keep voting safe are working. they're not keeping voting safe, they're just working to keep people away from ballots. more people in more states are going to find it harder to vote b

no one has been convicted, no votes in arizona were vote counted twice. but republicans in the state, still after these months, are carrying on this fraud in maricopa county. they don't know better. you can knock down their election conspiracies over again even in the court of law and it will still tell you that there is fraud. it is embarrassing, it is shameful. republicans used to be afraid of shame, but now the entire gop says the quiet part out loud, shame be damned. it's why similar idiotic -- and wisconsin. they want to subvert the will of the people to stay in power. i'd like to wait for republicans to wake up and do the right, thing but that is not going to happen, they don't know better, mister president. but they do know is that their efforts to keep voting safe are working. not keeping voting safe, they're just working to keep people away from ballots. more people in more states are gonna find it harder to vote the next time they go to the polls because of voter security efforts by the gop. and those people are, by and, large people of color, s

you are the soldiers who are fighting for everybody, not just for texas but for arizona, your fighting for all of the states where they are passing these laws to suppress the vote. you are standing up for the ideals and the dreams of what america is and what america should be. >> joining us now is dolores huerta civil rights activists and labor reader, she is the cofounder of the united farmers of america. they did that in 1962, but dolores, i'm not meaning to say anything about your age on tv, it's impolite, my mother would be very crossed. you started the agricultural workers association in 1960. you have been working on this stuff since 1955. this fight, you know, when you tell these people that this is more serious than it was in the sixties, you are there at the front lines of civil rights fights in the 19 fifties, in the 19 sixties, 19 seventies, 19 eighties, 19 nineties. it hasn't stopped for. you >> know it hasn't, and way back in the fifties, actually, in california we passed the laws that people could vote in the spanish line language, and that anybody who was a citizen could

or the latinx vote is growing in a state like arizona. and so, all of this stuff is coinciding with the democratic shifts. demographics aren't destiny in terms of democrats winning elections. because they attract those voters if those voters do not have access to the ballot box those voters gave the democrats the majority in the senate and it would be a shame for those democrats are protect those ballots for the same committees. >> none of the voting rights bill that have been considered by the congress include any provisions about how the votes are counted, which is one of the new threats to voting rights and the new georgia law has, the texas law had it there and then they took it out. but there is this whole republican attempt to change what happens after votes are cast did. this is part of the new negotiation that the democrats are working on now. let's listen to what senator manchin said about that. let's listen to wh at senator manchin said about>> i've told e bottom line is that we should basically dedicate ourselves to a voting pi

if republicans had had that kind of power, political power in georgia, in other places, you know, arizona -- name your state, pennsylvania, these key battleground states, donald trump could have been successful in stealing this election. and a lot of these laws, most of them have provisions that would make that kind of change. and i think it's under the category now, lawrence, of they call it election subversion. that's what the new category of negotiation is all about, and i think it's ball game. i think republicans understand that if they control the counting rooms and the counting process, that is the way in which they can systematically undermine democracy in the most profound way. we saw it on display, the threat of it in 2020. i think if any bill that democrats take up in the senate or in the house or in congress over these coming months, if it doesn't address that issue, it misses the point. >> the for the people act was written last year. it was written before the election, long before we saw these new republican legislative proposals. and, zerlina, we see a report in the "atlanta

the soldiers were fighting for everybody, not just for texas, but fighting for arizona, fighting for all of those states where they are passing these laws to suppress the vote. standing up to the ideals and dreams of what america is and what america should be. >> joining us now dolores huerta civil rights activist and labor leader and co-founder with cesar chavez in 1962, dolores, not meaning to say anything about your age on tv, it's impolite, you started the agriculture a association since 1960 and been working on this since 1955 you were there at the frontlines of the civil rights fights in the 50s, 60s, 70s and 90s. it's never stopped for you. >> no, it hasn't. way back in the 50s actually in california we passed a law that people could vote in a spanish language and not only that got rid of the deputy registrars so anyone who is a citizen can register another person to vote. in california we have some of the most liberal voting rights, people can vote online, and they can register with their cellphones or computers. when you go to the dmv to get your driver's license you're auto

con disappears co that siemian siemian i will write a written statement to a arizona newspaper, senator referring to the other track of infrastructure legislation the democrats-only bill that will go through reconciliation. she said about that, i do not support a bill that costs $3.5 billion. $3.5 billion. support a bill that costs $3.5 trillion. that's odd because all democrats had a celebration with president biden when that $3.5 billion deal was agreed to by the senate budget committee members what's your reaction to what certainty cinema had to say. >> we find the senator to be thoughtful and very deliberate about what she's doing. also this is the legislative process, the sausage-making process, so a lot of times people will make their positions known but that's why it is called legislating. i think what president biden is doing is showing the real art of making the deal. and so, yes, we read the statement. we take the certainty at her word but this is her word but this is we take the senator at her word but it is a long process and this indicates where she is at this moment. every

states are gaining momentum following the recent supreme court ruling that upheld new election laws in arizona and the success of senate republicans in blocking federal voting rights legislation. now leaders of national civil rights groups are stepping up pressure on the white house. late today, they met president biden and vice president harris in a private session to lay ou

to the ballot are now gaining momentum, following the recent ruling that upheld new election laws in arizona, and the success of senate republicans in blocking federal voting rights legislation, now leaders of civil rights groups or stepping up pressure on the white house. late today they met president biden and harris in a private session, the layout of what they plan to do to safeguard the right to vote. >> democracy is under vigorous, vicious and sinister attack. beginning with the events of january 6th at the capitol, and cascading like a tsunami through state legislatures across the country. >> we are going to build a movement across this country to resist that. what is clearly a move to try

. >> nbc news is reporting that your delegation considered going to west virginia and to arizona because senator joe manchin and senator kyrsten sinema opposed abolishing the filibuster. but your group of fear in that states with republican governors would help return you to texas. do you feel that you will still make attempts in washington to contact senator manchin and senator sinema? >> there was a delegation of house members who came to washington a few weeks ago after the first time we broke quorum to meet with senator manchin. i myself went to west virginia. about two weeks ago, to participate in the voting rights rally, where the freedom ride landing in west virginia and heard from these constituents that they had hope and they were working with their senate and encouraging them to do his part so that west virginia could be as human passing voting rights legislation. of course i'm talking about the for the people act. the john lewis voting rights. as you know, in 1965 there was a texas president, lyndon johnson and he was a champion and ultimately succeeded and having i passed. an

. >> nbc news is reporting that your delegation considered going to west virginia and to arizona because senator joe manchin and senator kyrsten sinema have opposed abolishing the filibuster to pass the for the people act. but that, your group feared that those states' republican governors would help return you to texas. do you feel that you will, still, make attempts in washington to contact senator manchin and senator sinema? >> there was a delegation of house members who came to washington a few weeks ago, after the first time we broke quorum, to meet with senator manchin. i, myself, went to west virginia, about two weeks ago, to participate in a voting rights rally. where the freedom ride -- the new freedom ride landed in west virginia and heard from his constituents. they had hope and they were working with their senator. and urging him to do his part so that west virginia could -- in passing federal voting rights legislation. of course, i'm talking about the for the people act and the john lewis voting rights act. you know, in 1965, there was a central texas president, lyndon johns

joining us is arizona secretary of state katie hobbs, also a candidate for governor in arizona. madam secretary, first, is there no recourse to regain possession of these ballots so that they're not moved again and potentially tampered with? >> well, the recourse would be between the maricopa county and the senate, who has ordered this audit. but, really, you know, this is exactly why we have been fighting against this from the get-go. these are not experts. they're making this up as they go along. it is not a real audit. they don't know what they're doing and they're not taking their role right now as custodian of these ballots and equipment seriously. that's very clear from everything we've seen. >> and, in fact, your ability to do your job is being hampered by -- i want to read from the npr reporting on this. arizona republicans stripped some election power from democratic secretary of state, arizona republicans have stripped the secretary of state's office, currently held by a democrat, of the right to defend the state's election laws in court or choose not to. the change en

arizona's electoral votes. that's because we've seen a big surge in latino voters, mefrm voters and native american voters for the first time in a long time, not just registering but turning out to vote. they've made it harder for folks because they lost the last election. instead of playing by the rules which they lost by, they're trying to make it harder for communities of color. the decision by the u.s. supreme court was disappointing but not surprising because what we see with the conservative majority in the supreme court is an attempt to slowly make it harder for communities of color, rural americans, rural arizonaans to have access to the ballot box. it is disappointing but not surprising. we have heard next year that the republican colleagues in the legislature will be introducing some of the more onerous restrictions and ways to make it harder for people to access the ballot box. it will be a full-on war not just this year but next year when we go back to legislative session in january. >> you saw demo

let me put up some of the arizona's great reporting from over the holiday. arizona republican chair kelly ward's pressure campaign with hickman, the gop official who refused to pick up trump's call, began in earnest on november 7th as votes were still being counted. ward complained election observers were unable to see. after hickman pressed for specifics ward responded, quote, we need you to stop the counting. days later on november 13th, she wrote, we want you guys to do the right thing, prove to millions of arizona voters that the maricopa vote is legit. don't try to simply tell us that the recorder and elections department say it's fine. prove it to arizona and to america. you have all the power you need to make it happen. the pressure campaign is clearly coming from the ex-president. i think he bragged about it. i think he flew some of the officials from michigan in, and it really does sort of undergird the point that save for a handful of local election officials, a lot of them republicans, we could have had a very different outcome in november. >> yea

jackson arrested in arizona appeared for arraignment today. the feds say they saw him amongst the proud boys. he, they say, tried to argue it was antifa and blm, that denialism continues to this day. >> clint, we talked at the top of the show about vaccine hesitancy and what the message is, who can be the messenger. when it comes to being honest about what happened on january 6th, why it happened, is there someone who can be the messenger that actually breaks through to these people if they were to come to reality themselves? >> i think it mostly comes interest capitol hill. it's got to be republican congressmen that are honest with the american people about the damage done to our democracy on january 6th. mike pence, the former vice president, he alone should be a messenger out there saying, hey look, these people were trying to attack me. they interrupted the democratic process. they did not allow for the peaceful transfer of power. in many of these jurisdictions, arizona, michigan, were these notions of a recount constantly being pushed for

you see it in wisconsin, you see the arizona fraud being used as a model. but i have to say and i understand -- i take yamiche's point all the things the white house has to juggle today but a lack of real focus and urgency on the part of the democrats to deal with this including the failure to focus on the other aspect of this not just the access to the ballot box but nullifications of elections. the power of state legislatures to overturn the election. the electoral vote counting act that might allow a republican congress to set aside the winner of an actual election. they seem to go through the motions and wave their hands at it. but it does feel like, again, going through the motions as opposed to a real sense of urgency, a full-court press would involve compromised legislation, more aggressive action by the department of justice, and a much more aggressive approach by the white house including the president and the vice president and, quite frankly, i know we're supposed to think they're addressing it today, but i actually think what you just played hig

from arizona to missouri to nebraska to georgia. i mean we could tell -- to texas. we see this happening. it is a concerted effort. it is an all-out effort on the part of the republican party. i think what you have been saying over the course of these many weeks, nikole, you have been sounding the alarm, you have been trying to tell folk that we are in serious danger, that democracy is in serious danger. i think it is time for president biden to go on the offensive. i think he needs to give a speech about not the state of the union but the state of american democracy from the oval office, to set the terms of the debate, to bring the fight to these people, because the stakes are that high. we keep seeing democrats on their heels while republicans are attacking at every front, on every front. it seems to me, given what we have described, what you have described, what we know, democrats have to go aggressive, and if they don't we need to start asking questions why. >> okay. i want to throw out everything i was going to ask you guys. let's talk about this. what does tha

in arizona, wisconsin, in georgia it was recounted three times. it's clear. for those who challenge the results and question the integrity of the election, no other election has ever been held under such scrutiny and such high standards. the big lie is just that, a big lie. >> president biden also delivered a forceful appeal to congress to pass the john lewis voting rights act and hr-1, the for the people act, but also outlined measures that he's taking, that his office is undertaking in tandem, like a push to educate voters as well as a rebuke of the republicans at all levels of government leading the effort to strip mostly democratic, mostly minority voters of their access to the ballot box piece by piece. watch. >> we're going to face another test in 2022. a new wage of unprecedented voter suppression and raw and sustained election subversion. we have to prepare now. as i said time and again, no matter what, you can never stop the american people from voting. they will decide. and the power must always be in the people. that's why just like we did in 2020,

in arizona if you can't win the vote then you try and change it. you see this in texas and arizona, what do we see, places where the gop just doesn't have good ideas and they can't win. when you can't win you try and change the story. the problem is when you change the story, even when people who know the story is a lie, try and change the story, someone believes it. someone down the road is committed to that cause and every single time they do this there will be someone that believes the election was stolen and you will see mobilizations to violence. if you look in the last three to four days the number of arrests around the country of people that want to strike political targets that are talking about turning over the election, we have new revelations about that, another out in san francisco talking about explosives and weapons. each one of these lies powers a conspiracy. the longer it lives, is perpetuated and the more political leaders speak to the lie the more you will see people mobilize to violence over time. ultimately what i never hear fro

and this thing that's going on in arizona, it is not an audit. it is really unfair to auditors everywhere to call it an audit. a stupid political theater game. it's a fairy tale. i wish somebody would play that tape of trump losing it, looney tunes, and make the republican caucus and the senate watch it with a camera on them. and then put a microphone in front of their mouths, what do you think? is this your guy is this the guy? is this the guy you're losing it over? i mean, it's just amazing to me these people i know well, that are smart, intelligent, many of them have a kind heart even though i disagree with them on a lot of stuff, that they are silently watching this guy take them down crazy lane. it's unbelievable. >> charlie is back. i think we can answer that question for claire because we saw their faces, and i think she's probably talking about members who became subservient to trumpism, who used to seem to believe in things, maybe people like rob portman or blunt who seem to be republicans first. we saw their faces when he talked about g

nevada, arizona, florida, georgia, tennessee, michigan, iowa, oklahoma. some of these deep red states where there were no questions of fraud but they're just going along to get along. on this question of shaking up the debate, letters from companies after baseball moved the all-star game, there wasn't much noise coming from companies, but i wonder if you think there's something shifting underneath this debate, eugene? >> i think there is. there is a through line and everyone is so shocked by what happened on january 6th and they're looking in washington that the states took the big lie and these lawmakers started making laws because of that. you look in texas, texas people had no complaints about what actually happened in texas, how the election was actually run. georgia, the same thing. michigan, the same thing. the people who do the work. the secretaries of state, republican and democrat, have had no issues saying this was an election that was free and fair and the president in office right now is the rightful winner of that election. i think what you'r

that signal was sent with that arizona decision, and we could not sit by. we've been asking for a meeting once that decision dropped. marc morial and i reached out and said we need to meet now because this has escalated to where the damage can be generational. >> rev, the damage being generational is what is already in motion from republicans. i feel like mel gibson in "conspiracy theory" in saying this all the time. but republicans are so far ahead, that now the only option this white house and democrats in congress have is to come in and try to minimize the damage. they won't be able to undo all of it. i wonder if you'd like to see a more offensive posture, a public relations campaign to build support for filibuster reform, for stuff predicated on the big lie as the republican lieutenant governor of georgia said. state legislative pushes to push back around the corners of the most egregious aspects of these laws. federal legislation that doesn't rest until it passes. it feels like republicans have moved with a speed and an urgency. and i said this in the

the conservative majority on the supreme court up holding two voting restrictions in the state of arizona, one that requires officials to toss out ballots cast in the wrong precinct and another that makes it a crime for most people to collect ballots for delivery to polling precincts, a practice that has been a target of the former president and his allies peddling the big lie. >>> "the new york times" reporting on the wider implications of the decision says this. quote, the larger message of the ruling was that the voting rights act of 1965, hobbled after the supreme court in 2013 effectively struck down a central provision, retains only limited power to combat voting restrictions. in a scathing dissent, justice elena kagan writes, quote, if a single statute represents the best of america, it is the voting rights act. it marries two great i deals, democracy and racial equality. and it dedicates our country to keerg them out. if a single statute reminds us of the worst in america, it is the voting rights act because it was and remains so necessary. what is tragic here is that the court ha

passed restrictive laws, arkansas and montana passed four such laws each and arizona passed three. this wave of restricts on voting, the most aggressive we have seen in more than a decade of tracking state voting laws, is in large part motivated by false and often misinformation about voting fraud. the most aggressive we have seen in a decade. this is the name of the game in gop politics right now, isn't it? this is their bread and butter and a priority in how they go about playing the game. >> look, if you are main ort party, a party that hasn't won the presidential election, hasn't won a majority vote in seven of the last eight presidential elections, is only able to exercise power because of the counter-majority aspects of our system, does not have an agenda intended to appeal to the majority of americans and is, in fact, extremely threatened by demographic change and extremely threatened by sort of, you know, kind of who the majority in this country increasingly is, your only hope of maintaining power -- well, i guess you have two things. you can moderate your agenda. you can t

emulate not only more restrictive voting rights bills but also the ridiculous audit that's going on in arizona. >> absolutely, ali. i know some people have tried to laugh this off and say, well, we have a democratic governor. he can veto some of the worst things and so it's a joke. it's not a joke. it's not a joke. and let's be very clear about something. they are not trying to stop everybody from voting. they're trying to stop certain people from voting. look at me. look at me for a second. they are trying to keep folks who look like me, who come from working backgrounds like me, who are young, like me. these are the people they're trying to keep from the ballot box. that is why i take this so damn personally. they understand that when young people come out to vote, when black people come out to vote, when marginalized people get to vote, we get things like sending joe biden to the white house, like historic victories in georgia to send two democratic senators to the united states senate. folks are getting $300 in their bank accounts right now because young people, black people, brown people,

you look at these attacks on voting rights, this audit in arizona. are these institutions that are actually holding strong? >> you know, that is such a smart point. and i think what the final year of the trump presidency revealed for all of us is just how fragile these institutions are in this country. you know, milley is right that democracy held through january 20th. biden was sworn in as president because he was the victor in the election. that was the will of the american people. but the threat has not been extinguished. in fact you have hundreds -- more than hundreds, republican members of congress who opposed certifying the election results. you have all of this controversy surrounding a commission to investigate the january 6th insurrection and you have in donald trump, former president trump, the leader, the current leader of the republican party who's toying with the idea of running for president again. if the primaries were held tomorrow, he would almost certainly be the republican nominee for president in 2024. and so that threat is very m

from an attorney, an attorney with the status update from his ongoing pursuit of fraud allegations in arizona. the ex-president and right-wing cable news as a clear and present danger is where we start this hour with some of our favorite reporters and friends. nbc washington investigative reporter scott mcfarlane is here, an msnbc contributor, and sam, white house editor for politico and an msnbc contributor. scott, i have to give you credit for flagging most of these headlines we're starting with for me. why don't you take me through, first, this new video and, second, this finding that because of the lies that the ex-president continues to tell and because of the way they're amplified on right-wing media it is not safe for the community and the document says or democracy itself to have the defendants and the insurrection investigation roaming around unsurveilled. >> nicolle, good afternoon. let's begin with the video. it's so visceral. it's released under court order by the u.s. justice department. body worn camera footage, more from police officers who are not only on the front lines that

and just to button up your point, david jolly, it will be easier for him the next time in georgia, in arizona, and in every other battleground state, frankly, in every state. 48 states are looking at 389 voter suppression laws and laws that would change the administrators of our election. that should scare everybody. sam stein, i'm sorry i called you eli. always say something. thank you so much to both of you for joining us. when we come back, joe manchin gave texas democrats some face time. what both sides say is an effort to protect voting rights. did they get anywhere? just how they're going to do that next. we made usaa insurance for members like martin. an air force veteran made of doing what's right, not what's easy. so when a hailstorm hit, usaa reached out before he could even inspect the damage. that's how you do it right. usaa insurance is made just the way martin's family needs it with hassle-free claims, he got paid before his neighbor even got started. because doing right by our members, that's what's right. usaa. what you're made of, we're made for. ♪ usaa ♪ ♪ ♪ when tec