>> we have certainly seen amazon and other large retailers that are taking advantage of the urgency that the consumer wants. the consumer today wants whatever they order to, whichever mode, it doesn't matter. but at the time that they want. so they have much more control over it and a lot of these large -- have led the way but something anticipated and we've ordered 44 additional aircraft over the five-year period to make sure we have the capacity. maria: the story of the transformation of ups. it has been real positive.you have been overseeing that. where are you in that process? >> we are right in line with where we wanted to be. we decided a few years ago and this is not the first time ups has had to transform. we started as a messenger service in 1907 in seattle then the -- we've done it for five times. we've had such a good career and we are so proud of our legacy. but we knew that to have continued success like we have had in the past, we have to be willing to change with the times and so this transformation doesn't have a beginning, it doesn't have an end. it's a continuous transf

it does not necessarily in a new economy where you talk about trace paternity and amazon because you grow faster, it does not lead to greater pricing power. so you can operate, you have to operate in a global economy. he keeps talking about global growth is slow. let's say he said we will not cut rates, the u.s. dollar would appreciate if you put pressure on emerging markets and the rest of the world in the u.s., if you dropped interest rates 25, i think you can go 50 basis point and i don't think that is out of the question in a couple of weeks. what happens is you keep the dollar contained which is hugely important for the u.s. economy. i think it's a really big dprk . by the way there is no pressure on inflation prayed if you get a little bit for the first time this week. >> we will have to watch. >> we are so far below two. let's say we rented to incorporate who cares. as long as you have economy operating well it is a tumor world, we talk about on your show a lot prayed when you have a manufacturing economy, goods, chemicals, energy. increase inflation and then you have to break

on the other hand, i tip my hat, he has positioned microsoft so they're breathing down the backs of amazon in terms of the cloud offering, going gang busters, they're also pioneering and making money hand over fist with converting people from buying one-time, perpetual licensure software to converting it into software as a service, they're coining money as far as the eye can see. that cheers investors and finally, of course, they've got that monopoly in office 365. they're skillful in terms of the way their positioning is, no one in congress is beating them up, and it's a sticky product, so that bodes well. maria: sort of been there, done that, right? they were the target of antitrust and everybody else in government back in the '90s. look, you didn't see the kind of performance at sap, you didn't see the kind of performance elsewhere, maybe oracle. microsoft really did -- >> well, that's the story. but what i like about any della is he's no drama, he's not making provocative acquisitions like food stores that are outside their traditional business, you know? he's not going out and trying