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tv   Katy Tur Reports  MSNBC  August 2, 2021 11:00am-12:00pm PDT

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and emotional eating. at last, a diet pill that actually works. go to golo.com to get yours. it is great to be with you. i'm geoff bennett and as we start this hour on a busy monday, let's make one crystal clear, the covid vaccines are working, and we have breaking newseovid team on front, and 70% of the adults in the u.s. have gotten at least one shot, and we have hit the highest weekly average of people getting vaccinated in a month, so let's not get lost in the sea of deservedly scary headlines of the soaring cases of hospitalizations as the ultra contagious delta variant explodes. this is from the investigations team, the 125,000 so-called breakthrough cases in 38 states
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represent less than 0.8% of the 164 million people who have been fully vaccinated here in the u.s. so that is less than 1%. and 98 to 99% of the people who are dying are unvaccinated. so these are the preventable deaths. this is not like last year when doctors were overwhelmed watching the patients die as they tried in vain to save them, so now we have vaccines and while they are not to stop transmission 100% of the time, they do stop transmission in the vast majority of the people. and the people who are vaccinate and get sick are less likely to be hospitalized so say the experts. now to the flip side, and to say it is alarming is an understatement. >> it is a pandemic of the unvaccinated but that is still the epidemic of the unvaccinate and still in arkansas and
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louisiana and missouri is an epidemic that could have been prevented and the stories of the people in the icus saying that i wish i had been vaccinate and a final text message from a 39-year-old father to the wife, i wish i had the vaccine before i died. isn't that enough to wake people up? we know that the vaccines are safe and effective and they work against the delta variant, and so if you have been on the fence, anybody listening right now, this is the moment to step aside from all of the misinformation and frankly disinformation put out there, and you can't count on the vaccinated people to save you. you have to become one of them. >> and so, now, looking at florida, the new covid cases, 1 of 5 cases in america is in florida. you can see it there. florida breaks the record for covid-19 hospitalization, and more people are hospitalized and suffering from covid than during what we thought was the worst of it, and this is from "the miami
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herald," it just went boom. icus are overwhelmed with younger and sicker patients and most if not all of them are unvaccinated. the time for warnings about the next wave has passed. it is already here. it is targeting the unvaccinated with lethal consequences. joining us now for more is nbc's vaughan hillyard in florida, and also morgan chesky in louisiana, the state with the lowest vaccination rate in country, and kathy park in new york city which is taking a different approach than other big cities when it comes to that. and vaughan, we will start with you, and run through the numbers there in florida, and i heard you say something in coverage that stopped me cold. you said how much younger these unvaccinated patients are, and tell us about it. >> exactly. it is not just older folks here, and the average age in the state of florida and talking about the more than 10,000 individuals that are now hospitalized for
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covid, and that average age is 42 years old. we actually just left the inside of this jacksonville hospital, uf health jacksonville and i asked nurse sebrina and nurse debbie, who are the patients that you are seeing. take a listen. >> reporter: when you are talking about younger, what do you mean younger? >> 20s, and we had a patient that was 13, 14, 15. so, yes, definitely. >> reporter: sick enough to come to the hospital? >> sick enough, and sicker. and even sicker than the first one that we had, and so it is actually a lot worse than what we saw last year. >> this is a population now inside of the hospitals with covid that we are talking about 50% of them between 25 years old, and 50 years old and you heard it from the two nurses, and they cannot underscore enough the calling out to folks to get vaccinated here, because when you are talking about the florida population, yes, you
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have 50% of a population now being fully vaccinated among the adults, but that means that there is still about six or seven million unvaccinated adults in the state of florida, and again, watching that trajectory over the course of the last weeks, this is a hospital where back in june, there were 14 individuals with covid, and now here to start off the month of august, you are talking about more than 220, and they fear that they are not going to have the capacity to even build out additional units to meet the demands here. >> huh. over to morgan in louisiana, and we are hearing vaughan talk about the 50% of folks in florida who are fully vaccinated and in louisiana, you have a 36% vaccination rate there, and given how contagious delta is and the fact that many hospitals are already full, what happens if this pandemic gets worse where you are? >> yeah, that is the question that a lot of the hospital administrators do not want to
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have to answer, but they are preparing for it, geoff. to hear it at our lady of the lake medical center in baton rouge, it is the largest hospital, and they have welcomed a team of 30 medical workers and part of the emergency team sent by hhs to shore up the staffing here and sent here, because this is the worst situation this hospital has seen not just in year, but since this pandemic began. full stop. so you would think this time last year, they could handle the influx, but they have the beds, but they don't have the staff to handle this influx of patients coming in right now, and 50% of the patients here under the age of 50, and within that group, they have a younger patients as vaughan mentioned as well. teenagers and the youngest patient admitted here for covid is four weeks old. the children here having difficulty breathing and some of them in icu, and that is why the chief medical officer here says it is crucial for people to get
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vaccinated as fast as possible, but one story in particular struck me, because there is a gentleman here about the age of 50 who had to bee intubated her, and following him closely, because they are still refusing to be vaccinated, because they don't trust it yet. geoff. >> a four-week-old with covid, and i can't wrap my brain around that. and so, now, new york city is taking a different direction on that, and you have big cities following the lead of the cdc and telling the vaccinated people to mask up indoors, and what is mayor de blasio saying about this? >> well, geoff, a lot of people were anticipating a mask mandate similar to what was enacted in los angeles county, but earlier today, mayor bill de blasio did say that the city strongly encourages people to mask um headed into indoor spaces, but
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the theory is that boosting the vaccination numbers. he touted a positive update when it comes to the administration of vaccine doses saying that the city has administered more than 10 million doses so far, but there is a bigger push to get the number up. in fact, he said that the city is launching a million dollar campaign to get the word out. and the school chancellor also said that they will be reaching families directly informing them about the availability of vaccines is and also offering a $100 referral bonus. so in addition to masking vaccinations, once again, it is a priority, and this is a little bit about the strategy moving forward. take a listen. >> first of all, the whole ball game is vaccination, and that is part of what is crucial to me here as we announce the approach to masks is not to lose the forest for the trees. the main event is vaccination. masks can be helpful, and we
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will delineate to new yorkers the best way to use masks. they don't change the basic reality, but vaccination does. so what we want to make sure is that everything supports vaccination, and focus people from vaccination, and it does not distract from vaccination or undermine vaccination. >> geoff, last week the mayor announced that all city workers have to be vaccinated by mid-september or subjected to weekly testing. and the governor earlier today said that the policy is that a similar policy is going to go into effect for all port and mbta authority workers. so we have had time to observe the people around us, and what is interesting is that the people are keeping the masks on even outdoors even though once again, it is recommended that people wear those masks moving forward when they head inside. geoff? >> yeah. it is a good point. kathy park, and morgan chesky,
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and vaughan hillyard, thank you for you three starting us off this hour. we will talk to dr. bernard ashby, a miami cardiologist, and the florida lead to protect health care, and also former obama white house policy director, and msnbc contributor, dr. kapita patel, and so what are you seeing in florida, what are you seeing in the vaccinate and the unvaccinated and how are the hospitals holding up? >> geoff, good afternoon. yeah, good afternoon, and pleasure to be here. currently in florida, we have made the headlines given the high infectious rate, and this is like ptsd, and like "groundhog day" all over again, and we are seeing the large influx of patients coming in for testing and influx of patients coming into be the hospitals and
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the icus and the vast majority, 90% plus are unvaccinated and the fact that it is happening again even though we have had the vaccination distribution to me is quite sad and maddeding to say the least. and one point about the medical professionals is that a lot of us are suffering anxiety, and the suicide is going up, and a quick shoutout to the medical professionals for holding it down, because they are not getting enough credit for what they are doing everyday. >> let me ask you about that, because you look like you are on the shift, and i do sense the fatigue and the frustration in your voice. how are you holding up? and how does this compare with what you are seeing with the patients and how does this compare to the start of the pandemic? >> you know what, i think that
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it's different in that, you know, we have been through this before, but i do think that this is causing more stress, because we know what is happening. we know what is going to happen, and the fact that it is happening once again when we thought that it was all behind us, it is, it is really disconcerting, and i'm worried about the health care professionals who have been bent and strained, but, you know, we have done our best not the break, but i am afraid that a large portion of the health care professionals will, you know, unfortunately crack under the pressure. so i am very concerned about that. i am doing well. i am not going to act like, you know, everything is sunny over here. i am, you know, stressed, but, you know, this is what i signed up for. so, i am not backing down from it, and i'm not making any excuse, but i am just concerned, because i wish that the
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leadership would have had our backs so that this didn't reach the level that it is reaching now. >> let me ask you a question on that point of leadership, because you have miami-dade county public schools which is the fourth largest schools, and you have them return to schools in three weeks, and ron desantis is going to withhold funding, if they institute a mask mandate, and so how does that complicate the work that you are doing? >> well, this is a definition of putting the politics over people. i mean, the science is out there and we know that the masks work, and we physicians have been using masks forever especially in the o.r. or the patients that we are concerned about, because we know that the masks decrease viral transmission specifically, and the fact that this is a
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political issue is insane. because our governor is choosing to, you know, basically focus on his run for office and potentially presidential run, i think that is really clouding his judgment to the point where he is actually chastised us medical professionals and said that we really don't know what we are talking about, which is to me the quintessential example of choosing politics over people, and you know, i feel like i am in some weird reality right now, because, you know, this is a public health emergency and our governor literally has no proactive plan in place other than politics. >> dr. patel, i want you to weigh in on the decision of the mayor there not require masks for the indoors and this is a separate issue than what we have been talking about with masks of kids in schools, but the mayor of new york said something interesting that he said that the masks can be helpful and they don't change the basic reality and vaccination does, and it appears that he does not
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want a message of masking to distract of the message of vaccination, and what is your take on that? >> good to be with you, geoff and dr. ashby. and dr. ashby said it well, science is clear on the role of masks. i can tell that the mayor is trying to emphasize vaccines is, vaccines, vaccine s and we can do both. one of the lowest vaccinated areas is in the new york metropolitan area is staten island and to think that they are going to be staying on the island and not intermingling with others, and we have all countries opening up, and travel to and from, and it seems naive. we have been here before, and what is boggling and not making any sense and mind boggling is the surge that we are seeing now is actually exceeding in terms of the daily new cases is one
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and two, and not near the winter surge that any of us does not want to get close to. but this is not a mini blip, but the cases that is the entire country is lit up in red or orange. so to think that we can limit new york city, and protect people is being naive, and unfortunately, you know, politics is politics, and it does not matter what party, you are in, but it is coming ahead of people's health, and direct advice. and people are, when they don't have information, and transparency, and into what is happening, we tend to react with the gut, and we tend to react with fear, and that is the worst scenario, and that is going to result in more irresponsible reactions with the individuals and the communities, and so i want people to be reassure and the vaccines are working and save your life, and putting the mask on is helping to keep the spread of the virus at a minimum in your entire community, and that is what we need to do until
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everybody gets vaccinated. >> yeah, the vaccines work, and masks work, too. and thank you, dr. patel and dr. ashby. and thank you for everything that you are doing to keep us all safe. we appreciate it. breaking news from the state department, the u.s. government is going to expand the program to expand the refugee program for interpreters. and that as the taliban is taking more territory. and now, kevin mccarthy says it is hard not to hit speaker nancy pelosi with the gavel if he becomes the speaker. and next, the customers behaving badly, and restaurant workers talking about the rides in confrontations and violence. >> there is no reason to make someone cry because your burger took longer than you thought that it should. hello to your fy godmother alice and long-lasting gain scent beads.
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bipartisan infrastructure bill. leigh ann caldwell snapped a photo of the bill as it made the first rounds of the hill, and that stack of paper is 2700 pages high. it is including billions for roads and brejs and broadband access and billions more for clean water, and dealing with climate change. the focus now turns to getting it passed in the senate. majority leader chuck schumer is eyeing votes as soon as possible, but the august recess set to begin next week, but today, the minority leader mitch mcconnell insisted they should not be in a rush. >> i encourage the senators from both sides of the aisle to submit the potential amendments on the bill. let's start voting on the amendments, because the longer it takes to finish the bill, the longer we will be here. >> the artificial timetable of the bill will not be penciled
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out for the colleagues across the aisle for political purposes. >> and joining us is our colleague from politico, and eugene daniels as well, and so i will urge to not say that it is infrastructure bill and say it is infrastructure week, but walk us through what we will see on this bill, and when we could see some votes on this. >> sure. the bill is to be roughly $555 billion, geoff. we are waiting for the final score, and this is a nonpartisan scorekeeper around here who does that vote. and so the work could begin on the amendments as early as today, and the question is how long they start and when they end. you played the sound from schumer and mcconnell and there is shadowboxing there. and schumer wants to get it going, and start the process of the trillion dollar bill, and mcconnell is looking at the
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caucus of the people who wanted to vote to have it going, but the most are opposed. so they want to offer the amendments so they are not feeling steam rolled. now, my team and i have spoken to suggest that there is enough support in the caucus to defeat any poison pill amendments that some might want to add in an effort to defeat it. but like mcconnell, they are not in a rush, and so thursday, the time frame of getting it done by thursday may be a little bit ambitious. geoff. >> eugene, it has been almost 40 days since we saw the first bipartisan lawmakers leaving the house to say they have reached an agreement. so how much has happened since that time with the deal they have walked out with, and to what we are actually seeing today? >> well, 40 days is a long time, and lot has changed. the changes at one point, the capital from west virginia was heading this up, and that is
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what happened and then this bipartisan group of lawmakers got back together, and figured it out, and really, spent a lot of time, the reporters and the lawmakers expecting this to fail, and the process not to work out, and sure enough, we are here with the actual bill, and the amendments coming. so, the thing that we will see that has changed the most is the attitude. and the people are starting to feel more confident that it is going to happen. there were some folks in the white house who were midway through starting to get a little antsy, because the progressives are getting and are a little bit antsy, and those are the things that are continuing to change is that the people are thinking that it might actually happen, and the one thing is that when they were talking about the timing, and we should not rush it, that is because chuck schumer and democrats want to move on with the second
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reconciliation budget situation, and have the nonmoderates and the progressives not excited about this, and the quickest way to get there is to start moving on with the other bill, because they have said that if they don't have the $55 trillion or whatever it is soon, they will have issues signing off with the bipartisan bill. >> and it is a great point. and sawhill, you mentioned the mitch mcconnell dynamic, and i wanted to draw you out on something that you wrote on the website. you wrote this, mcconnell's incentives are more complicate and that the dr. no imagine he has cultivated over the last century and a half. by acquiescing to a deal, he can reward the republican allies and head off the democratic efforts to end the filibuster, and secure some goodies for his state. and this is going to give the republicans cover to distance
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24e7 themselves from donald trump with this midterm election coming. >> yes, there is a slice of the repelling from the republican party to the democratic party and well educated affluent suburban party that is less interested in governing, and this is the republican party to court those suburban voters to let them know that they are not the party of trump, and still interested in governing and doing big thing, and for mitch mcconnell, this is a low-cost, low political cost way of kind of showing that. infrastructure is popular and it does not have a major constituency opposing it, and there are members in his conference that want to do things, and the second part of it for mcconnell is that it could make the recruitment pitch easier to governors like chris sununu in new hampshire and
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senator scott who wants to run in 2022 and men who will jump in if they believe that the republicans will do serious things in governing rather than just opposing democrats and having a culture war. >> that is right. nobody likes a pothole or slow broadband. thank you, both. and now, coming up with breaking news from state department. with the taliban taking a foothold, the u.s. is granting refugee status to interpreters. and big news, simone biles is returning to competition this week. this week. after my dvt blood clot... i was uncertain... was another around the corner? or could things take a different turn? i wanted to help protect myself. my doctor recommended eliquis.
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fear for their own safety. the list is now including thousands of afghan interpreter and including those working for u.s. contract programs, and u.s. media, and governmental programs and it extends to the spouses and children, and a few hundred afghan interpreters and families are already here, and they arrived at fort lee in early afghanistan. the fear is real with the taliban targeting major cities and exacting revenge on the suspected enemies. we bring in courtney cubii and host of the nightline podcast matt zeller. he is embedded combat adviser with the afghan forces. he is also author of "officer without ties."
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so, starting with courtney, what do with know about the changes of the program, and is this an admission by the biden administration that the people are facing growing danger as the taliban is retaking territory? >> in making the announcement to open up the new category of visas and they are called the priority-2 or p-2, the biden administration is acknowledging tens of thousands of people who are in grave danger as the taliban are making an offensive all over the country, geoff. but there is a big difference between the special immigrant visas that we have been talking about for several weeks now, and this new p-2 category. the sivs who came in, and the first group came in last week, and another group this morning to fort lee, and now hundreds of the afghans here in virginia being processed. this next p-2 category however, they are individuals who have to get themselves out of afghanistan on their own, and then begin the process of
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getting the special exemption, and this refugee status. so when the big difference here being that the u.s. is not going to facilitate their travel out of afghanistan. once they and their families are out, then they can apply through their employer, and the process is going to take a year or more, and at that time, they have to be in a third country, a third nation where they have to pay for their own living situatio until they can be brought here to the u.s. so unlike the sivs, these individuals have to pay their own way, and at the very, very beginning of the process, and we won't see people brought into the united states under the p-2 status for some time, geoff. >> and matt zeller, it is great to have you with us, and we should tell the audience that you have an incredible audience, because while in afghanistan, your interpreter saved your life. and he is now in the united states, and it was a year's long
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wait for him because he was marked for death by the taliban and tell us about that story, and you say that the administration is not doing nearly enough to help the afghan civilians who helped the u.s. forces. what more should they be doing? >> simply put, i should not be here to talk to any of you, and the only reason is because jannis saved my life on the 14th day of my war, and it was year three or four at that point, but i had been in country for 14 year. we were out assessing a police outpost when my unit of 15 individuals were pinned down by a larger force. janis was part of the bigger convoy, and he saw that i was out in the open in the battlefield and knocked he down right before two taliban forces were to kill me and shoot me the back. he knocked me down, and he has been my guardian angel since,
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and my brother. and so i am not the only ones, and he is my terp who stood shoulder to shoulder with us, and when we came home, and went on the next mission. and i welcome the creation of the p-2 program, and get real. there is one for the iraqis and 100,000 people who applied for the iraqi one, and they did an excellent job by the correspondent to say how difficult for the iraqis to get to the safe place to access this, but at the current space, it is going to be 220 years to get through the backlog. we don't need another program for these people, but what we need is an airlift. i don't know how we are going to get people who are in places like the last place that is going to take back the city or
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lose it, and how do they get to kabul? there are thousands of interpreters in that one city alone. >> as you mentioned embedded with the afghan security forces and you know more than most how much worse the situation on the ground could become as the taliban continues to advance. what is your biggest fear right now? >> my biggest fear is this. they already control the roads that connect the cities between one another. they are already posting on the social media, if you follow #afghan collapse or #afghan they are showing two men hanging from a bridge. they are administering their own justice. they have stole the cameras that we use to access that database they stole. so they are using our own military equipment and technology against us as hit
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list to kill these people. there are not flights between the afghan cities anymore. they are all shutdown other than mogshariv to kabul. and so it is clear there is a sustained pipeline of fighters streaming in from pakistan uninterrupt and with that odds against them and the fact that we are going to stop bombing from the 31st of august, i don't know how we save these people's lives unless we do something bold like go in to get them ourselves. >> a dire situation indeed. matt zeller thank you for sharing the story and courtney cubii, we appreciate your great reporting as always. turning to the headlines coming out of the tokyo olympic, and today, they are not about medals and results a. 24-year-old sprinter sought
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asylum after refusing to board a plane. she sought criticism from the officials of her country. and good news of fans of gymnastics super star that she is going to compete this week. keir simmons has it all from tokyo. >> geoff, good day to you, and the big news from tokyo is that simone biles is going to compete again here in tokyo before the olympics is over, the four-time gold medalist is announcing that is she is going to compete in the balance beam final, and we are so excited to confirm that we will see two athletes in the balance beam final tomorrow, sunni lee and simone biles, and of course, she pulled out of a number of events saying that she needed to take care of her mental health, and fans will be so excited to see simone biles
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back and competing for one last time at these olympics and to see whether she is going to be able to add to the long list of medals and meanwhile, geoff on the other story about the bellarusan sprinter because she criticized him on social media, she is going to get a temporary visa to poland and her husband is going to join her in poland and she is in the polish embassy here in tokyo, and plans to, i imagine plans to go to poland with the new visa, and some kind of resolution to that very tense stand off, geoff. >> our thanks to nbc's keir simmons. house leader kevin mccarthy is being hit with a backlash of
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versus 16 grams in ensure high protein. boost® high protein also has key nutrients for immune support. boost® high protein. democrats are demanding an apology today from house minority leader kevin mccarthy who over the weekend said that he would hit nancy pelosi with the speaker's gavel if he took control, and he said it was a joke. he was the keynote speaker in tennessee, when he said about potentially taking the speaker seat should the republicans retake the house. >> i want you to watch nancy pelosi hand me that gavel. [ applause ] it'll be hard not to hit her with it. >> and joining me now is cabnet
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hill correspondent leigh ann caldwell and also the cheers from the audience in that room, and how has mccarthy's office responded to the backlash and have we heard from nancy pelosi since this audio was shared over the weekend? >> well, hello, geoff. leader mccarthy's office says that he was obviously joking, but jokes like this after january 6th especially come into a different light considering what happened on that day. there has been a lot of response from democrats who are coming to her defense including from a fellow member of leadership, representative hakeem jeffries says that violence against women is no laughing matter, and some democrats are calling on mccarthy to resign. we don't expect that to happen, and leader mccarthy's office has not responded to requests on comment on if he will apologize. now, as far as the speaker is concerned, she, herself, has not
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responded to his remarks, but her deputy chief of staff has. he went to twitter yesterday, and he said that a threat of violence to someone who was a target of january 6th assassination from your fellow trump supporters is irresponsible and disgusting and we know that the relationship between mccarthy and pelosi was never good before january 6th, and since then, it has disintegrated and it is only getting worse, geoff. >> leigh ann caldwell, thank you for the reporting as always. meanwhile, the house democratic leaders are calling on the house to extend the ban on evictions, and that is after the house let it expire this weekend. in a house letter, pelosi asked them to look into the state's share of federal assistance and quote work within the district to get the money to flow to those facing eviction, and asked house secretary janet yellen to brief lawmakers on that aid. right now, the states are
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sitting is on billions of dollars set aside for at-risk renters and rent coming due for millions of households at risk w. the house out on recess, a group of democrats are camping out on the capitol steps on protest and that is led by missouri's cori bush who was evicted before being elected to congress. >> we want that moratorium executive order done, but it is not just left on the white house, but we are asking for congress and house leadership to reconvene us, and bring us back, because this is our job. we can't go on recess, and we can't go on vacation when millions of people's lives are at risk. >> and joining us now is julian castro, and former secretary of housing and urban development, and also a msnbc contributor, and great to have you with us, and drawing on what you know
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about how the federal bureaucracy works, and how can this be that there is a $47 billion rental relief program, and 600,000 renters have been helped by it in 2020 and 2021 and now 4 million people being at risk from being pushed from their homes? >> geoff, this is an example of government living up to its worst reputation. there is about $47 billion that congress allocated for rental assistance allocated to states who often allocate it to local communities and sometimes nonprofits to get it into the hands of the renters and the landlords who need it, but it is caught up in the bureaucratic red tape, and sometimes lack of awareness by renters who are needy out there who can benefit from it, and some of the times the states are recalcitrant because they don't believe in the mission of the funds or for whatever reason they have been
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slow-waubing the process and all of it has added up to the fact that 7% of the funds have been distribute and now the eviction moratorium has lapsed creating a terrible situation, a predicament for millions of families out there. >> yeah. and as we focus on solutions, you have the white house looking at congress, and then congress is looking at the states. you know, you have a handful of states who have pushed the eviction moratorium to last through august which is hawaii, illinois, maryland, new york, washington, d.c., california has pushed theirs until the end of september, and new jersey has pushed theirs until the end of the year, and the idea is that if evictions can be slowed, then there is more times to empower the states to get it flowing to the state level? >> well, a couple of things that need to happen.
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this is a political hot potato between the administration and congress. the administration does technically have the ability to extend this moratorium, and they would argue that, you know, if they extend it, it is quickly struck down by a federal court, and then perhaps eventually by the supreme court. and that may well be true, but they have the authority to do it, because the ban was not struck down last time. congress on the other hand tried at the last minute friday to get new legislation to extend it, but it did not happen, because they are on recess, the house is, and the senate soon. the senate, and getting something through the senate as we all know is very difficult right now, and so what we are left with is, either the administration trying to extend the moratorium, but in any event, states out there absolutely need to jump start their programs to get funding into the hands of renters and
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landlords who need it. they have done a lackluster job to be sure so far, but there are signs out there that some of the states are taking this more seriously, and dedicating more personnel to screen applicants and make them more aware of the funds, and it is also true that because you have evictions now that are going to be going through the system, much people are going to have more renters presented with the opportunity to avail themselves of these funds either either learning about that during the eviction court process or through nonprofits that work with renters. >> yeah. former hud secretary, thank you for your insight and analysis. we really appreciate it. next, customers crossing the line. understaffed and overworked restaurant workers speak out about being the target of anger and violence. about being the target of anger and violence what happens when we welcome change? we can make emergency medicine possible at 40,000 feet.
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correspondent stephanie rule has more. >> reporter: a violent altercation at a mcdonald's in indiana. a customer spiting on a hostess, even a brazen dime and dash attempt in new jersey. we're seeing it across the country. unruly customers acting out and restaurant workers say they're fed up. >> this is the worst coffee ever. >> it's a verbal smack down. >> took the food and dumped it out at the bag. >> lots of really terrible words you shouldn't say to a female. >> they later snuck through the kitchen door, past security. >> by the time he got here, they were already ripping this entour pantry down here. throwing mustard on the ground. >> the run in rattled her. >> we definitely had circumstances where people are very unhappy. i've never had someone try to break into my restaurant like that before. and actually do some damage. >> her server says people simply don't understand the situation.
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>> we're understaffed and we're trying as hard as we could make everyone happy. >> nationwide, customer satisfaction is hitting in it you lows. 43% report being upset with staffing shortages, 66% in increasing prices and 50% say masking is not enforced. >> it is this perfect storm of things happening just down the street at cape cod. >> they closed their doors for a day of kundness. >> there are still so many people grateful to be back. but the ones that aren't are like indignant about what they want. and what they deserve. >> the solution, experts say, is an exercise in empathy. >> expect that you're going to have some waits. >> there's no reason to make someone cry because your burger took longer than you thought it should. >> just relax. can you remember what it was last year? >> try to show empathy. >> because tipping with gratitude is always free. stephanie rule, nbc news. >> all right.
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our thanks to stephanie rule for that reporting. good reminder to always be kund and be patient that will do it for us. ayman mohyeldin picks up the next hour of msnbc reports. next hour of msnbc reports my dvt blood clot left me with questions... was another around the corner? or could i have a different game plan? i wanted to help protect myself. my doctor recommended eliquis. eliquis is proven to treat and help prevent another dvt or pe blood clot. almost 98 percent of patients on eliquis didn't experience another. and eliquis has significantly less major bleeding than the standard treatment.
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good afternoon, everyone, i'm ayman mohyeldin in new york. it took longer than expected but the white house says 70% of american adults have received at least one dose of the coronavirus vaccine. this comes as the delta variant continues to drive up cases across the country. one in five new cases is being diagnosed in florida with the state hitting a new record for hospitalizations. and the delta variant has also helped to push the overall number of cases in the united states above the 35 million mark. all of this comes as the senate gets down to work on the bipartisan infrastructure bill. democrats want to get this work done in the next few days. but it is

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