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tv   Dateline  MSNBC  May 8, 2021 12:00am-2:00am PDT

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friday night and for this week with our thanks for being here with us, have a good weekend unless you have other plans. happy mother's day to all the moms out there, and on behalf of all of our colleagues at the networks of nbc news, goodnight. >> a beautiful young mom abducted from her beach front home. her husband horrified. >> my wife made a phone call to me to say that she was held at gunpoint. her mother terrified. >> that is your worst nightmare imagining what is happening to your child. >> a note with big demands, left by mysterious kidnappers who seemed to know all, see all. >> they are watching the house. and then the victim herself calls. her mom jumping into work with police, would hand over the ransom herself. >> if i didn't jump the money properly, that would be the end of her.
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she dropped the cash all right but who picked it up? that's where everything went wrong? >> that's where everything went wrong. a >> kidnapping case about to go way off script. >> her story did not make sense. >> what was really going on? >> i've been a cup for 11 years and i blush when i listen to the tape. >> a story with more twists and turns in the florida roads, trying to find this missing mom. >> this case was not going to turn out like a lot of people assumed. >> thanks for joining us. i'm lester holt. whenever someone is kidnapped it triggers a race against time as police often joined by the victims family begin a frantic search. that's what happened in the story, which begins with a young mom abducted at gunpoint. as you are about to, see her family and veteran investigators spent desperate
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days trying to find out where she was, they never could've guest who had her and why. here is josh mankiewicz. ♪ ♪ ♪ >> this is the sheriff's office. >> my wife made a phone call to me a minute ago. to say that she is held by gunpoint. >> businessman gray was on the line with the sheriff's office in a panic. he told the 9-1-1 operator, his wife phantom minutes earlier to say she'd been kidnapped. >> it sounds like a movie, but it's not. >> the kabul turnout to be just the beginning of an unbelievable saga that would baffle investigators and turning this husband's life upside down. the next few days would bring one setback after another.
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and no one could have predicted how it all would come to an end. it was around 5 pm, september 4th, 2009, reads wife queen had called him at work and told him achieved just been kidnapped out of their 4 million-dollar home. reid couldn't believe he'd heard. he went to his office parking lot to try anything straight. >> did she tell you where she was at? >> no. there is a note at the house with the gunman's demands. >> the news was as shocking as it was terrifying. quinn, a mom of two young daughters, was a trained nurse who is now raising her children full-time. her husband was a self made man, who finally hit it big in the health care business. this frightened husband told the 9-1-1 operator he didn't know what to do next. >> she said, reid, you call the police, they will shoot me. today could be three punks, but i guns a gun, man. reid gray took a gamble and did just the opposite of what his
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wife had told him. soon, multiple law enforcement agencies would be on the case. >> to check and make sure fire rescue will be coordinating with us. >> st. john's county sheriff, david shoar. >> all bets are off, there is nothing more important than a victim who's being held against their will and who's been threatened with homicide, so you roll out when you have. >> while reid went to the sheriff's office, a swat team was deployed to his home. the cautiously entered the multi million dollar residents. the house sat eerily empty. a photo album opened on a couch. a happy quinn on a wedding day. crime scene tex swept inside and out, looking for fingerprints, tire tracks. any clues to the kidnappers identities. on the dining room table, they found a sheet of yellow paper, around some note. it looked to be in quinn gray's
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handwriting. dear reid, i need you to read this and become. reid, do not be a hero. this is professional. there are three men holding me right now, and they want $50,000 cash. i will be okay, if you get them the money. >> what do you know about the victim? >> we know she was a housewife, raising children, one of the prettier parts of our county. >> reid and quinn gray were into st. john's county. having just moved into the beachfront home, it's an area known for its world famous golf course and looks homes. >> i don't use the term the perfect kidnapping victim, but it fit. >> and her husband made a lot of money? >> the worst-case scenario, make one wrong move and the killer. >> on the day she was kidnapped, 37-year-old pga mom had made appointments for her daughters to have haircuts. and she was far along in the planning for one of her daughters birthdays. now reid tried to shield the
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eight and six-year-old from the news their mom's life was in danger. he picked up his girls from school. it took them to a friends house. >> i'm way down here in one of those like tv detective rooms. >> while he waited at the sheriff's office. reid was still in a short anti from work and he was an emotional wreck. >> i just freaking out being alone right now. >> you should more details about queens brief frantic call to him hours earlier. >> consider there's somebody with a gun pointed at her head. >> on that call, she said there are three kidnappers and they were albanian. the 50,000 dollar ransom was to payback money reid had borrowed from a loan shark. but reid insisted he didn't owe money to anyone. >> let me put it in perspective. i make a little over one point $3 million this year. 50 ground doesn't mean much. >> why ask for only $50,000 from a man who is making more than 1 million dollars a year? reid didn't know, and neither did investigators. at this point, there was only
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one goal, queens safe return. >> it was very disconcerting to realize we had a housewife and mother too small children and whatever she was going through. it wasn't good. >> and there was something else that wasn't good, this investigation was starting with no witnesses, no clues to the kidnappers identities, and more importantly, no answers to the question, where was quinn gray? >> coming up, quinn appears. on the phone, calling her husband with frantic instructions. >> get in the car with the money. just do it now. please, reid. >> when dateline continues.
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and we're committed to keeping our team and customers safe by working from home... ...and using precautions in store. >> reid gray, husband father see what we're up to at and successful businessman was at the sheriff's office near his expensive home in florida,
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a wealthy community about 20 miles south of jacksonville. his wife quinn was kidnapped just a few hours earlier and the ransom $50,000. >> i'm not gonna be able to work, sleep breathe until this is resolved. >> one thing you have to understand is that in the modern-day marketplace of crime, kidnapping for ransom is practically an antique. here's why, it is not difficult to abduct a family member of a rich person but things like improve technical surveillance, cooperation between law enforcement agencies, even caller i.d., now make a just about impossible to pick up ransom money and escape undetected. as a result the kind of kidnapping you see in the movies pretty much exist only in hollywood. but for reid gray this was frightening, nerve-racking reality. >> any trouble with phone kinds in the middle of the night? strange noses around the house? >> no. >> married for almost nine
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years, he told investigators his relationship with quinn was better than ever and that the couple was even thinking about having another child. >> she's an amazing friend, she's active in taking the girls to dance, all of their after school programs. >> she was a wonderful daughter, yes. >> quinn hanna gray mom -- >> it's very difficult to say, but she was absolutely the sweetest of all the children. >> reed called his mother in that night with devastating news. >> i was in shock, as a mother you think that is your worst nightmare, imagining what is happening to your child. >> what do you think quinn is going on at that point? >> being tortured, tied up, fearing for her life. fearing that she would never see her children again. >> while quinn waited for news at her georgia home, he stated the office until about 2 am and then returned to his house,
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while his kids stayed with friends. early the next morning saturday, about 16 hours after quinn's kidnapping, he sent a text to his wife's phone. >> haven't slept all night, please tell me you are all right, but there is no reply. about two hours later reid who was now with investigators finally got a call, it was quinn and reid became emotional. >> why do i need to do? >> they'll call you back. i don't know. they'll call you back. >> she said daca me back. >> investigators wired up the phone so that they could record all the calls. the sheriff was surprised to hear quinn's voice. >> historically the kidnappers don't let the victims communicate. >> in this case it was her voice on the phone? >> the advantage for that is that you never hear their voice? >> that is true. >> the sheriff rolled out his command unit to a secluded area
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near quinn and reid's house, from inside he started directing the 100 person personnel who was working this case, they waited for the next contact from the kidnappers. then about 45 minutes after that last call, reid's phone rang again. the cell reception was poor, but quinn gave reid a location for a money drop. >> get in the car with the money and go down buller boulevard and take a left on southside. >> i got to write this down. >> no just do it. please, just do it. you've got the cops, they're gonna kill me. >> hello? >> the conversation abruptly ends and quinn sounded angry, it was easy to imagine the tremendous stress she must of been under. reid was growing increasingly worried for his wife safety. >> she goes you got the cops, they're gonna kill me. >> still, state remain calm.
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>> the for the first time she was screaming help. >> she's making this urgent. >> reed stayed at the sheriff's office as they scramble to get in place, investigators also needed more time to get $50,000 cash together for the ransom. but only 30 minutes later another call came in. >> hello. >> it was quinn again, instructing reid to go to a different location. he was now to go to a chick-fil-a restaurant. >> take the convertible top down and just wait at a chick-fil-a parking lot. >> i want to see you, i want exchanges for the money. i'm not giving the money without you. hello? >> now investigators rush to get teams and undercover cars in place at the chick-fil-a. but they needed more time. they told reid to play dumb on quinn next call, and say that he didn't know which chick-fil-a restaurant to go. to >> which southside are you add? >> you're supposed to be at the chick-fil-a. >> which chick-fil-a?
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there are three of them. >> you said on southside make a left. >> i want to know you're going to be there. let me talk to them right now. >> but once again the call was abruptly cut off. quinn sounded frantic, with a possible she had a gun to her head? investigators tried to trace the call but they were also short, the exact location could not be pinpointed. according to detective howard, a detective with the office, reed gray was becoming unhinged. >> he was scared and he was a nervous wreck, he was worried for himself, for her, for his family. >> but before reid we left for the chick-fil-a, he got another call. there was a problem at the money drop point. >> they spotted three fed cars near chick-fil-a, so i don't know where i'm going now. you need to wait for more instructions. >> were they spotted at the chick-fil-a? is that why quinn meant.
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a few minutes later came an ominous text from queen, i know you want me dead. read text back, i don't know if that's quinn. i have your $50,000. stop -- with me. just give me my wife. there was no reply. investigators brought reid back to his house and parked in the driveway. they set up a mini command center in the house using a recorder to tape all incoming calls. and that is when something happened that no one expected. >> we sent a detective to that home and we didn't with surreptitiously because we had thought about it. >> and they walk in the front door? >> yes, they pulled in an unmarked vehicle. the minute they pulled in, we received a text from the victim. reid got another text from his cell phone. >> wait for instructions, you fructify's already, you involved other people. who's forties in the driveway? it wasn't unmarked sherisse
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vehicle. they are watching the? house >> there watching the house. >> fearing there were being watched by the kidnappers, the sheriff ordered all his personnel to go covert and get out of sight. >> we were watching ourselves to see if they were watching us? >> the kidnappers have you watching of your own shoulders? >> that is exactly right. >> what does that say to you if they're playing by different set of rules? >> it was probably one of the earliest indications to me that this case was not going to turn out like a lot of people assumed. >> dateline britons after the break. >> so with your home & auto bundle, you'll save money and get round-the-clock protection. -sounds great. -sure does. shouldn't something, you know, wacky be happening right now? we thought people could use a break. we've all been through a lot this year.
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queen ray, wife and mother of two had been missing for over 24 hours. after two attempted money drops failed, the local sheriff called in the fbi. almost 150 people were now working to find her. the agent in charge of the fbi jacksonville office was james casey, he said the kidnappers appeared to be deactivating quinn's cell phone after each of the calls they made to reid. >> somebody in the scheme was smart enough to take the battery out of the cell phone because we were able through some technical capabilities to determine that that phone was not only off but had no power to it at certain times. >> meaning you can trace it? >> meaning you can trace it. >> well there is no pinpointing
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the exact address where queens calls were originating, technicians were tracing pins when the phones in use. those are the electric connections made when a phone hits a built-in killer cell tower. that gave them a particular deal where she might have been held. fbi agents, since retired, was selected as the lead crisis negotiator for the bureau. >> we're checking the phone and thinking that we have some leads. >> agents felt they were making progress, but then suddenly the phone was also pinning further away. the kidnappers and quinn might have been on the move. sheriff detective howard coal was sent in pursuit. >> it was believe that queen grays cell phone was being track to in the area west of orlando. >> but something had gone wrong, before tracing the calls, investigators had to get a judges approval and in the rush to fill out the proper paperwork, someone made a small
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but critical era. >> when they went to get the order signed by a judge, what was typed into the actual information, -- >> so the phone number was wrong? >> human error. >> so the phone you were following wasn't quinn's phone? >> yes. >> how long did you follow the phone? for >> seven days. >> suddenly the league's vanished. when you guys realize that you are following the wrong some phone, what's? >> my hair was on fire. i thought how can something like that happen. we were really back to square one, who are we looking for. we had no idea. >> the rest of saturday went by with no word from queen or the kidnappers. meanwhile quinn's mom gayle sykes left her georgia home and head to her georgia home at georgia. >> how long is the drive? >> seven and a half hours. >> long drive with that kind of
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information with your brain. >> at around 2 am when gale arrive she found an unbelievable scene. >> i walked into like a war zone. >> the swat team hiding inside the house? >> they were everywhere. i was told that they were outside, in the bushes. that they were on the roof. it was unreal. >> early sunday morning almost 38 hours since her kidnapping, and 12 hours since the last contact from the kidnappers, fbi negotiator toni cravat, decided to have queens mom sent text messages to her daughter's phone hoping the good nappers would read them. >> every 20 minutes, every hour we sent a message. please call me. i love you. let me know that your safe. i'm very worried about you. >> you want the kidnappers to start thinking about her as a mom who needs to go home to her family and not just a cash
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register? >> i want the kidnappers to think of her as a wife, a daughter, a mother. >> finally a text came back about 9:30 am, this time to quinn's mom phone. have the money in a bag. no traceable devices. no reid whatsoever. if he is anywhere close. she's dead. no cops. be ready to leave at 11:00. the kidnappers had apparently decided that they no longer wanted to deal with reid. why because the kidnappers don't trust? i'm >> maybe. we then know, one of the tech said that he had messed it up already. another thought was that mom was more controllable. >> so reid gray was no longer at the center of a huge law enforcement effort that was working around the clock to save his wife. how did he feel about being
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shut out of that? >> it made him uncomfortable, i think. he didn't understand it. nobody understood it so we move forward. >> quinn's mother would make the next money drop, it was an unlikely role for the 62 year old grandmother. a manager at a walmart, and a dog breeder on the side. >> i was very concerned that if i didn't drop the money properly that that would be the end for quinn. >> what's in your background prepared you for what you are about to go through? >> i guess just being a mother. trying to protect your children. >> despite her nerves, gail sikes was pressed into service. at around 10:30 am, the kidnappers instructed queens mom to go to my colors landing an area long the beach and there she would find further instructions in a bathroom. she left her daughter's house,
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the money was in a blue bag along with a tracking device courtesy of the fbi. at the location, quinn's mother found the designated bathroom. hidden inside the toilet paper holder was a note. it looked again to be in queens handwriting, and gail read it out loud to investigators. >> it says mom, so far i'm fine. no harm has been done to me. after you pick up this letter. you are going to drive north towards joes crab shack, drop the money out of the car and do not look back. anything goes wrong, and i'm dead. >> up to this point they didn't want to herder, they had no intention of hurting her, but now it says, anything goes wrong i'm dead. >> they are escalating? it >> yes. >> undercover agents converged on joes crab shack, a local restaurant popular with tourists. >> we had surveillance out, we had airplanes out. >> you're watching?
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>> we're watching. >> queens mom drove to the crab shack, -- >> i drove through and there were bushes sitting in the sidewalk area, i dropped the car and threw the money towards the bushes. >> did you tell investigators to watch the money carefully? >> absolutely. >> you guys are all on to? this >> yes. >> all right because you know i don't want some stranger to come along and pick up that back. >> the plan is to see who picks up the back and then what, followed him back to where quinte is? >> right, we knew that there were going to be aware of a tracking device. we knew that they were going to be surveilled. so whoever grabs that bag is gonna be taken down. >> the fbi agent in charge monitor the situation from a mobile command center as undercover surveillance team reported back on what was happening in the parking lot. >> it wasn't too long after she threw the money out that a
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group of males walk by, one of them wanders over, kicks the back a little bit, picks up the back and throw the bag at the back of the suv, get in the car and start doing a route around the area. >> they start doing suspicious things, they drive through a little neighborhood, almost trying to clean themselves from surveillance. it was the first major break in the case. now we have a lead, we have a license plate, we have three males. and we're watching where they're going. >> what happened next was not written in any books. >> and that is where everything went wrong. >> that's where everything went wrong. >> dateline returns after the break. s after th break. ♪ breeze drifting on by you know how i feel ♪ [man: coughing] ♪ it's a new dawn, it's a new day... ♪
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made, shares investigators and fbi agents believe they might be on the verge of breaking the kidnapping case of quinn gray. undercover teams and an fbi plane we're following several men in an suv, who had just picked up the ransom money from a brand restaurant parking lot.
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investigators were hoping that the men didn't notice the tracking device in the bag. or that the back only contained $10,000. james casey was the fbi agent in charge. the kidnappers as for $50, 000, you didn't give them 50,000 you give them 10,000. >> we gave them less than $50,000. >> and they said don't put a gps tracking device in, and you did. >> right. >> is that standard procedure to ignore kidnappers when they say that kind of thing? >> we are in charge of how this goes, not them. the idea was to get the back to them and find out where they are. >> but then came something no one expected, quinn's mom, gail sikes. >> queen call and said where is the money? they are going to kill me? >> and you said -- >> i dropped it off, absolutely. >> jesus quinn, what kind of people are these? i told you, you go to the crap shack and there's a huge
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talking on. >> listen to me. hello? >> for the first time, everyone heard the voice of one of the kidnappers. >> was anybody following? you >> know. >> if anybody follows you you know it happens. >> what's? i'm sorry? hello? >> when you hear that guys voice on the phone, it changes everything? >> absolutely. >> she said it is three albanian's, and we have a male there. >> at last a solid lead, but everyone, including the fbi's jeanne casey was perplexed over why the kidnappers were still asking for the money. didn't they have it? >> they pulled into a gas station, not far from the restaurant after they've done little driving around. as we're sitting around watching them, the jacksonville beach police pulls into the gas station and starts talking to these young man. >> you're thinking what?
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>> we had no idea what was going on. >> trying to keep the kidnapping quiet sauce to not to tip off the local media, the fbi and the sheriff's department had not told the local police about the ransom drop. so a frantic call was made to the jacksonville beach police instructing officers to bring the suspects in. detective howard cool of the sheriff's office rushed to the scene. >> immediately everybody rightfully so says, these guys are involved, we need to interview these guys and waiting to find out what's the connection is. >> one man told the detective that he was german. >> what's your interest in germany? >> hamburg, germany. >> even though they were from germany, could they have had some connection with the albanian man queen mentioned in her first call to read? >> we walked back, like crossing the parking lot saw the blue back and one of the guys was joking and said, yeah for sure there's money inside.
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>> but in an unbelievable stroke of bad luck, it turned out to be that these mans were not the kidnappers. >> it becomes pretty clear pretty quickly that these guys were in the wrong place at the wrong time. >> the men were actually college exchange students, two of them played on the same tennis team. >> they looked at the back and said hey, wouldn't it be cool if there was money in that bag, it was really that simple, that coincidental. it couldn't be made up. >> the college student stumbled upped on the bad picked it up and got scared when they saw cars following them. they then called 9-1-1. >> oh we found a blue bag or something on a parking lot. and there was a huge amount of money in there and we just wanted to give it to you guys. >> they came down to jacksonville beach to have some fun -- >> and they wound up with more than they expected? >> a lot more. >> it was a chance encounter
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that had everyone on edge. all of the money drop the times, had ended in failures. . three attempts at a ransom drop, the money never actually exchange hands. the kidnappers never got the money. >> no. >> i turn to the fbi and say what's happening with the money? >> they say well we don't exactly know where the money is right now. i said great, so you've gotten my daughter killed. >> the real kidnappers were still looking for their money. and of course, it wasn't at the drop location. >> it's tense and the mom is a wreck. mom is getting upset because mom knows that she dropped off the money. >> everything went south at the ransom drop? >> and we still don't know who we were looking for, we were back to square one. >> back to square one again? >> again. >> you are very upset. >> absolutely. >> it's not like a tv show,
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isn't? it >> no. >> it had been about 43 hours since queen disappeared, as the fbi prepared yet another back of money. the kidnappers called back, it was the same male voice from before and he was angry about the lack of progress. >> listen. i'm sick and tired of this -- i'm sick and tired of it. reed has been giving me -- left and right? >> reed has been giving you? >> tuesday money he's gonna go to the bank and pick up $50,000 and will arrange something else. >> more bad news for everyone, it was sunday of that labor day weekend. monday was a holiday, the banks would be closed. guaranteeing that this trauma would last for at least another day. and night. >> we're all thrown for a loop when we hear this. we didn't want to string this out two more days. >> not wanting to drag this out any longer investigators decided to try a risky new
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strategy and told quinn's mom to now take an aggressive approach whenever she talked with the kidnappers. >> that is a big gamble? >> we tried to get a little bit more control. we are still being cooperative, and being clear that we would still paid the ransom. >> i did not get the money. my party did not get the money. >> you know i tell you seriously, i think you're lying to me. >> what? >> i think you're lying to me. i think you got it. >> but then something frightening happened, that aggressive approach might have backfired. >> did you hear that? >> what? >> did you hear that round? >> the what? >> did you hear the round i just fired? >> no my god, i did not hear the round you just fired. >> ok, well listen. your daughter is fine. >> well if i heard around you let me talk to her again. >> it was completely unexpected. i was in a situation of helplessness. i figured that i was never
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gonna see her again. i was so sad because she was never gonna be able to be a mother again and never be able to see her children again. >> was that a gunshot? investigators couldn't hear at. what did it mean? and was quinn still alive? >> dateline returns after the break. ter th break. alice loves the scent of gain so much, she wished there was a way to make it last longer. say hello to your fairy godmother alice. and long-lasting gain scent beads. part of the irresistible scent collection from gain! front desk. yes, hello... i'm so... please hold. ♪♪ i got you. ♪ all by yourself. ♪ go with us and get millions of flexible booking options. expedia.
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almost two full day since queen was abducted, and after a terrible morning where the money drop turned disastrous. a text message, apparently from queen, was sent to her mom cellphones at around 2 pm. mom, please know cops. i am so sorry about all of this. but they are pissed. and i want to see my girls. the fbi's hostage negotiator was toni cravat. do you think about the kids in a situation like this? >> absolutely. you can't not. he made arrangements for them so that they would be shielded by this. we're in the business of preserving life. >> do you think when, maybe she's not even alive anymore? >> we don't know. we don't know for sure. >> investigators are becoming increasingly worried because they hadn't actually heard quinn's voice since the day
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before. then, at about 5:25 that evening another text message came into queens mom's phone. i do not get access to my phone. have reid check his email, picture of me taken. did he get all of the money? and it reads email, there was this photo of quinn. what can you tell from that photo? >> it certainly looked as though quinn was very distraught. maybe had been crying. she didn't look like queen at all. not at all. >> the photo was taken using a cell phone and the background could be anywhere. but investigators got lucky. because there's a little known technology built into that photo and it offered investigation there's a huge break. they didn't know that a photograph, taken on an iphone an email to somebody else has gps coordinate on it? >> yeah. >> i don't know? that >> we were able to check the photograph and find a gps
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coordinate and then we knew exactly where the photo had been taken. >> investigators rushed to this location in jacksonville. how long after you looked at that photograph did you have agents headed to the scene? >> minutes. >> but there is no one there. later that night the kidnappers called back and quinn's mother, again at the urging of the fbi, kept up a tough negotiating stuff. >> i won't quit in my car. i'm not gonna give you my money until i have quinn in the car. >> i'm telling you what to do. >> i'm telling you what i'm going to do. >> did that aggressive approach seem to work? >> i think so. >> another ransom drop was planned. >> all right, i talked to her first. i see her and she walks across and gets in my car. >> ma'am, i'm making the decisions. not you. >> no, i am going to see my
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daughter and i'm gonna have her in my car. i've got your money. let me see my daughter and i want her in my car. do you understand? >> was this at last the end of this ordeal? it was not, because the kidnappers never showed and quinn's mom returned home. that is when investigators realized they had a new problem. the story of quinn gray's disappearance broke on the local news, a story investigators had been trying to keep out of the press. this hits the news, you weren't expecting that? >> i wasn't. we were pretty fortunate to have this cool couple of days without being on the news. quite frankly we don't want them to see it either. >> the kidnappers did see it, and they were not happy. queens mom received a text. why is she on the news? >> that was one of those oh boys, oh boy. now what are we gonna do with this one? >> remember the kidnappers had
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threatened quince life if police became involved. the fact that was hard to deny since it was on the news. so investigators came up with a cover stories, the deputies found her abandon car and came to her multi million dollar home to make sure that she was okay. they had queens bomb send the text. >> quinn the police have found your car. they came here and there are now searching for you. call me as i am now very worried. i love you. did the kidnappers seem to buy that? >> yes, they did. >> but that good news would be short lived as the next call from quinn would send everyone into a panic. >> quinn, queen what is wrong? quinn. >> dateline returns after the break. after th break. your vet trusts nexgard for her patients and her own dog. plus, its delicious beef flavor is #1 with dogs.
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since quinn gray's kidnapping and there had been no communication with the kidnappers since the night before. the fbi's toni cravat, switch strategies. >> we had three drop offs go bad, but they were willing to wait. they wanted a way out and we were willing to give them a way out? >> nobody has been hurt, if -- >> just let her go? >> just let her go. >> monday morning turned into afternoon, quinn's mom seemed to be getting desperate. she sent a text on our own to the kidnappers, without fbi approval. i am heartbroken, and girls probably no longer have a mother. you have no heart. and i pray that what goes around comes around. >> she was angry, she was tired, she was worried. >> angry at you? >> angry at all of us i think.
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we weren't able to bring her daughter home. >> throughout the ordeal, reid gray who was pushed in the background had been ultimately upset and angry as well. detective howard cole spent some time with queens husband. i think there was time when he wanted to get the money out of the way his own bank account. i think there was time where he did it he thought that we didn't know what we were doing? >> he seemed -- what was your opinion of him? >> he seemed like a real decent guy. he was depending on us to fix his situation. i was trying to put myself in his shoes and i thought that he dealt with it pretty well considering the circumstances. >> he waited at his home, everyone waited as minutes became hours hoping for some contact. but there was nothing. quinn's mom was so stressed that toni cravat suggested a change of scenery and had her
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brought to this courtyard at the jacksonville fbi headquarters. it was around 6 pm. >> she opens the phone and her whole physical being changes. >> and it was quinn. >> when, quinn what's wrong? >> and she was completely hysterical, screaming. she was screaming at me. >> when, when, talk to me. >> she was incoherent at that point, i couldn't even understand what she was saying. when, did they hurt you? >> toni cravat could only here one side of the conversation. >> gayle starts to shake, her knees go week. >> what? what? >> nobody can understand what she is saying. >> when? quinn? >> and then she hangs up. >> you think they were attacking her? killing her? >> we don't know, but this is the first time that she sounds hysterical. we don't know now she's hurt. it sounds like she is very upset.
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>> while toni cravat tried to calm quinn's mom, someone else had already heard from quinn. a 9-1-1 operator. >> what's your emergency? >> my name is quinn gray, and i was kidnapped. and i'm not sure where i am right now. >> it was quinn. >> okay, what's happened? >> she was free. >> i need you to take a deep breath, okay? >> i was kidnapped on friday. >> shaken and in tears, when said she was just dropped out of a white van and was now standing near a mall shopping center in front of a restaurant. >> i've got somebody on the way, okay? >> okay, thank you. >> they headed to queens location while she stayed on the line with 9-1-1. >> i was in a room, i don't know, like a warehouse or something i was tied up to a chair, with ducked a pin ties. you have no idea what i just went through.
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>> i cannot imagine and i'm so sorry for you. >> deputy trend was one of the first to find her. >> she was acting very erratic, was flailing around and was yelling on her cell phone. >> quinn was brought to the fbi's jacksonville's office where her mom and brother in law met her. and it is not quite the joyful reunion you'd expect? >> as far as being joyful, no. she was hysterical when she saw me for the first time. of course i was hysterical, and we ran to each other embraced each other and cried together. >> and audio recording one of the fbi's interview rooms picked up queens voice from the hallway. >> you guys almost got me killed. >> queen was dan lead alone into that interview room. and one of the first thing she told the agents there was that she felt her husband didn't really want to save her life. >> right now, i feel like my husband wanted me dead, 100 percent. >> why is that?
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>> the man makes a lot of money, let's just say that maybe my life isn't worth him paying back, i feel like there is a very dark and sinister side to my husband that i've always sensed in a way. >> was there something about reed grade that investigators didn't know? and could he have had anything to do with his own wife's kidnapping? >> dateline britons after the break. ♪look at what's happened to me.♪ ♪i can't believe it myself.♪ ♪suddenly i'm up on top of the world...♪ maybe it is dirtier than it looks. ♪should've been somebody else...♪ it is dirtier than it looks. try new tide hygienic clean. hey shaq, remember you were talking about the general being great insurance and we stopped letting you sit with us at lunch? i do. well turns out you were right. they're actually a quality insurance company.
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they pretty much have whatever you like. it's really enriched my life in so many ways. i can put on an audiobook, or a podcast, and be transported somewhere that is impossible to go, that is why i love audible. to start your free 30-day trial, just text listen 11 to 500500. the ups and downs of frequent mood swings can take you to deep, depressive lows. or, give you unusually high energy, even when depressed. overwhelmed by bipolar i? ask about vraylar. some medicines only treat the lows or highs. vraylar effectively treats depression, acute manic and mixed episodes of bipolar i in adults. full-spectrum relief for all bipolar i symptoms, with just one pill, once a day. elderly patients with dementia-related psychosis have an increased risk of death or stroke. call your doctor about unusual changes in behavior or suicidal thoughts. antidepressants can
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quinn gray had finally been released after three days of captivity. but when she was brought to the fbi's jacksonville headquarters, quinn started blaming her husband, reid, for putting her through the whole ordeal. >> i feel like my husband wanted me dead. >> she said that if reid had only given the money to the kidnappers on that first night she was abducted, she might have been set free much earlier. >> but if my husband had just done what he was supposed to do, i would be fine. >> as it turned out, investigators had been suspicious of quinn's husband from the very beginning. sheriff david shore first spoke can reid right after quinn was kidnapped. >> when you talked to the victim's husband, reid gray -- >> yes. >> -- what's the first thing you say to him? >> well, his first comment to me is was the media involved. >> that's the first thing he said to you? >> i didn't feel comfortable with that.
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gosh, your wife's kidnapped and that's your first question? >> and someone else was suspicious of reid. quinn's mom. >> i thought possibly reid had something to do with it. >> because? >> it just seemed like a real convenient way for him to not have to deal with his wife anymore. >> detective howard cole said investigators had to take a close look at reid. >> any time you have a situation of this nature, nine times out of ten it's inner circle, it's spouse, it's a business associate, a friend. >> remember when reid first went to the sheriff's office on the day quinn was kidnapped? >> did you go anywhere today where you would have to go outside in any fashion? >> detectives immediately thought something was suspicious. >> do you know how you got blood mud or dirt on your shoes there? >> there's nothing on my shoes. >> it tells us we don't rule anything out. >> okay. >> and during that interview, investigators learned that quinn and reid had endured some major problems in their relationship. >> what did reid gray tell you about his marriage? >> their marriage, for lack of a better way of putting it, was rocky.
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>> there's an ugly side of our marriage. she went out and didn't come home. until like 3:00 in the morning. she was pretty intoxicated, i looked in her purse and saw underwear in her purse. i'm like, quinn, it's time to be honest. honest about everything. >> he did explain a lot of circumstances surrounding past infidelities both on his part and her part. >> our relationship started to deteriorate a little bit, i dated a few people. she dated a few people as well. >> reid admitted he had an affair and said quinn had multiple affairs. that kind of admission all but guaranteed more questions. >> we'd interview him on everything from personal finances to kids or associates, business, everything. and we threw a lot of really hard questions at him. >> do you know where she's at right now? >> no. >> do you have anything to do with her disappearance? >> no. 100% no. >> and even though reid seemed to be upset while his wife was missing, investigators were keeping an eye on him. >> was there a time when you
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were sort of distrustful of him or wondered what was going on? >> i was questioning his motives and how he was. even though he was acting appropriately, that in and of itself is not enough to eliminate somebody. >> did you specifically ask reid about the money he had supposedly borrowed from a loan shark? >> yes. >> and he said? >> he never borrowed any money from a loan shark. i didn't believe him. >> on that first night of the kidnapping, when quinn's mom went to her daughter's ocean front home, investigators sat her down with reid. >> some of these truths probably will hurt me. >> and recorded the conversation. >> she was concerned, and i heard this many times from her, that reid threatened her with divorce and she didn't like that idea, of course. >> quinn's mother openly speculated about whether reid knew more than he was saying. >> i also have thought that possibly you could be behind it. they kill quinn and you got rid of all kind of things. you got rid of a wife, you don't have to have an argument about custody, you don't have to give her any money. >> things are going so good
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between us -- >> i don't know that things are good between you. that's what you're saying. i don't know that they're going good. >> you thought he was lying? >> yes. i think he was being evasive with me. >> suspicions about reid lasted throughout the time investigators searched for quinn. on the same day she was released, they asked reid to take a lie detector test. and he agreed. >> he was being candid. he took a polygraph with a very experienced polygrapher who cleared him from being a suspect. >> officials with the fbi came to the same conclusion. reid gray had absolutely nothing to do with quinn's kidnapping. >> i apologized to him in the fbi building and we hugged. i said i'm so sorry that i thought that. >> but that still left a question, who had kidnapped quinn. >> i didn't know what was going on. i was crying and i was like, please, just tell me that you're not going to kill me. >> back at the fbi office, quinn
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was less than completely cooperative with agents after her release. >> did they say anything when they dropped you off, any threats? >> yeah. >> what did they say to you? >> that's the part i'm not getting into. >> she eventually became angry. >> i'm sorry, but i'm going over the big stuff. >> i'm not being confrontational with you. >> i think you are. >> no, ma'am, i am trying to get the details. >> watching from another room was fbi agent in charge, james casey. >> how did she seem in that interview? >> she was very disheveled. her story did not make sense. >> and immediately, investigators were confused. why was quinn so annoyed? and why wasn't she cooperating in the search for her kidnappers? they got few answers that night, and quinn returned home. but two days later -- >> hey, quinn. >> yeah. >> i'm george. >> hi, george. >> quinn gray was a different person when she met with detective george harrigan of the
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st. johns county sheriff's department. >> from the beginning our goal was let's let her tell her story. >> it's just been the most incredible ordeal to go through something like this and then in a 24-hour period to be brainwashed so significantly that you actually believe that your husband is trying to kill you. >> quinn said the kidnappers had in essence brain washed her into believing her husband wanted her dead and that she wasn't cooperative with investigators earlier because the kidnappers told her if she gave away any information about them, they would find her and kill her. but after some restful sleep, quinn said she now believes her husband was trying to save her life. >> all of the sudden coming back into reality of what was really going on. >> quinn was finally ready to tell her story of what had really happened during her 72-hour nightmare. >> coming up -- >> he realized he was going to have to let her sleep or lie down to sleep.
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so he let her lay down. and a few minutes later he laid down next to her. >> just how much of a nightmare was it? quinn's bizarre description of a sexual encounter with her abductor. >> i mean, every position, all night long. and i acted like i enjoyed it. and i'm not going to lie. sometimes i almost did. >> when "dateline" continues. ♪you've got the brawn♪ ♪i've got the brains♪ ♪let's make lots of♪ ♪uh uh uh♪ ♪oohhh there's a lot of opportunities♪ with allstate, drivers who switched saved over $700. saving is easy when you're in good hands. allstate click or call to switch today. all of that extra toilet paper was a good idea, allstate but now you've flushed it all. and it's building up in your septic tank. but monthly usage of rid-x is scientifically proven to break down waste.
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all of a sudden coming back to reality of what was really going on, i knew -- >> quinn gray was finally prepared to tell all the details of her kidnapping. >> do you feel okay? do you feel like you're able to talk and get this out? >> well, i have to -- >> detective george harrigan, now a sergeant with the st. john's county sheriff department was chosen to interview her. >> i asked her to start from the very beginning. and act like she'd not told this story to anyone before. >> go back to you wake up friday. tell me your day friday. >> it was just a normal, absolutely normal day. >> quinn said she had a facial at a local spa, went to yoga class and ran errands in her mercedes suv. when she returned home, she went
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up to the bedroom. >> i went up to my closet to change my clothes. he came in this way and said don't do anything stupid. i'm not here for you. >> and he's got a gun? >> he's got a gun and yellow gloves on. >> startled by the gunman, quinn screamed, but she was the only one home. her husband was at work, her kids in school. >> so he has a gun to my head and i mean i'm screaming bloody murder. >> how did she describe this guy? >> he was a sharpshooter or sniper in the albanian military. that he goes around doing these kind of jobs. she said that he had some type of foreign accent. >> the look on his face and the evil in his eyes, i was like, i'm dead. >> the gunman said he was not there for quinn, but for the $50,000 that reid gray owed to a loan shark. >> i thought maybe my husband was in trouble and i didn't know about it, was hiding something from me. how much is this house worth?
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it's a $4.5 million house. we have a $25,000 mortgage payment a month. that's why it didn't make sense that my husband would borrow $50,000. it just didn't add up. >> then the kidnapper started to restrain quinn. >> he sat me down on my bed and came over and tied my hands, just my hands with zip ties. >> then she said the gunman took her out of the house and eventually threw her into the back of a van. frightened and crying, she was driven around for what seemed like hours. she had no idea where she was being taken. and she feared she would never see her husband or two daughters again. the van eventually stopped and quinn was brought into some sort of warehouse, possibly a mechanic's garage. she was strapped into a chair with more zip ties, and that's when she became very frightened. >> he tied my mouth. he put duct tape on my face. at this point i was like no, no, no, no.
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>> deputies later took photos of the marks quinn said were made by the zip ties being pulled too tight. quinn was then left alone in the dingy dirty warehouse. she heard what sounded like a tv on in another room, a foreign voice and screaming. >> i started looking around the room praying for my kids and praying, god, get me out of this. i looked over and there was another chair. so i was thinking maybe this is a torture room. maybe this is where they hold women to torture them before they kill them. >> quinn gray says she believed this could be the last day of her life. >> i was praying that whatever this crazy [ bleep ] was going on that i would live and survive. >> after being left in the chair for hours, the kidnapper returned and eventually cut her free. >> she said at some point he realized he was going to have to let her sleep or lay down to try
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to sleep, so he let her lay down. and then a few minutes later, he laid down next to her. he begins to kiss on her neck and i said what's going through your mind? and she said i'm thinking we're going to have sex. we're going to have sex. >> and i knew i wasn't going to resist him, so i tried to make it the best possible. the more he loves it, maybe i have a chance, you know what i mean? >> it makes sense. take a couple of deep breaths for a minute and hear me out so that you can get yourself together, take your time. >> so then sex happens. i asked her to as best she could describe that for me, because it was important if she remembered anything identifiable about this guy. she described explicit sex. >> i mean we just -- every position all night long. >> quinn said she didn't try to fight off her kidnapper because she thought it might save her life. >> it's really embarrassing. >> i know. >> and i acted like i enjoyed
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it. i'm not going to lie, sometimes i almost did. >> listen, it's not unusual to have weird feelings and weird thoughts going through your head when you're exposed to a massive amount of trauma. >> sheriff david shore later watched that interview. >> the bottom line is people react differently under stress. >> it must have been stunning to hear somebody describe a sexual assault as something that they enjoyed. >> yes, it was stunning. >> when she was held at that warehouse, quinn said she spent the first hellish night sleeping on a concrete floor. the next day the kidnapper moved her to a motel, the emerson inn. >> at that point, he makes the decision that we're going to go to a hotel for the night. we're going to rethink this whole thing and that's when we ended up at the emerson inn. >> quinn said the kidnapper also brought his gun to the emerson inn and threatened to kill her husband and children if she
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didn't cooperate. at one point, she thought about using it on herself. >> i was crying and screaming. he kept begging me to calm down. i couldn't. i grabbed his gun and i'm going to shoot myself in the head. and he grabbed it out of my head. what are you doing? you [ bleep ] crazy? >> mentally broken, quinn obeyed all of the kidnapper's demands. the detective asked quinn to share as much detail of her entire experience as possible, hoping to glean some clues. she remembered something that seemed incidental, but something that would later turn out to be crucial to the investigation. >> he bought chicken drumettes and paper and drinks for us. so we're eating spicy chicken drumettes. >> quinn also told police unlike what was written in the original ransom note, she no longer believed three men were involved in her kidnapping. >> my very gut instinct now that i'm clearly thinking and getting
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it out is that there's not anyone else involved but him. >> the interview lasted almost six hours. >> hi. >> but it wasn't the end of quinn and reid's anguish. they were frightened to return home. >> what would be the difference if that guy was in the house right now? >> i'm not going to get my stuff. i'm not going back there. >> reid later said he was extremely worried for his family's safety. >> no, sir, we don't have anybody in custody. i won't lie to you. >> i need to know that guy is caught, too. >> and investigators also desperately wanted to catch that guy. >> take a good look at the surveillance video taken from a -- >> and they were about to get some unexpected help. >> this is communications, how can i help you? >> i need to talk to somebody about my picture appeared on some kind of woman's kidnapping or something like that. >> is that you? >> coming up, the man in the
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video, the man quinn says abducted her at gunpoint comes forward. but he's not what investigators expect. >> let's just get this over with. >> okay. >> what did you learn about jasmin osmanovic? >> he comes from a very good family. he has a college education. >> this guy was no gangster? >> absolutely not. >> when "dateline" continues. ♪♪ ooh, that's a low price. huh. that is a low price. what's a low price? ahh, that's a low price. can you let me shop? hmm, that's a low price. i can get you a new one tomorrow. at amazon, anytime is a good time to save. if you printed out directions to get here today, you're in the right place. my seminars are a great tool to help young homeowners who are turning into their parents. now, remember, they're not programs. they're tv shows.
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employers added a meager 266,000 jobs last month falling short of 1 million jobs by forecasters. and a piece of a rocket launched by china late last month is making its way back to earth sometimes this weekend. the chances that the rocket will cause harm are slim but not impossible as much of it is expected to burn up during reentry. now back to "dateline."
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a manhunt was under way for quinn gray's kidnapper. two days after her release, quinn remembered something important. it was a new lead for investigators. >> the big thing that she says during the conversation is on sunday morning we were at publix right there in ponte vedra. >> quinn remembered the kidnapper bought food from a publix supermarket while she was in captivity and she remembered specifically what he purchased. >> that's where he bought the chicken, he bought a thing of paper. he bought chicken drumettes, you know. >> detectives went to the publix where a manager checked the store's computers and found a match for those items. armed with the exact time the food purchase was made, investigators scanned the supermarket surveillance footage from that moment and they found this man. quinn confirmed it.
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he was the kidnapper. >> she gave us enough information to go find his picture in publix and post it on the internet and post it in the news. >> witnesses describe the man to be in his mid-20s or early 30s and about 5'8" to 6' tall and now they need your help in hopes of solving this case. >> two days later, a 911 operator received a call. >> this is communications, how can i help you? >> i need to talk to somebody about -- i was buying something at publix and my picture appeared for some kind of woman's kidnapping or something like that. >> is that you? >> i'm actually on my way over to you guys. >> what's your name, sir? >> jasmin osmanovic. >> and within an hour, jasmin osmanovic ended up here at the sheriff's office. >> i definitely want to play some ping-pong with you today. >> he didn't seem to have a care in the world that he was considered the prime suspect in a kidnapping. sheriff's detective howard cole conducted the investigation. >> let's just get this over with. >> okay. >> what did you learn about
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jasmin osmanovic. >> he is a bosnian immigrant, comes from a very good family. was involved in the auto mechanic trade. has a college education. was one or two classes away from a degree in criminal justice. >> this guy was no gangster. >> absolutely not. >> but he did match quinn's description of her abductor. while he was not albanian, he did have an accent. >> i just want this nightmare to be over. >> but osmanovic said he had no idea why anyone would be looking for him. >> you had this on -- >> he freely signed a document waiving his right to remain silent. he also said he had an alibi for the night quinn gray was kidnapped. he was at a bar, and met a girl named stacy. >> okay, tell me about stacey. >> well, me and stacey met up. we just kind of had a two-night stand. >> but his story had more than a few holes. osmanovic wasn't sure of stacey's last name. he didn't have her phone number or her address.
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>> he's a character, what can i tell you. he's like i did none of that. by the end of the day i'm walking out here. >> in addition, osmanovic said he saw quinn's picture in the media and he didn't know her. >> did you recognize her? >> sir, i mean she looks like a blonde chick. >> he didn't look at that picture and say i don't know this woman. >> sir, she doesn't look like anybody that i know. >> but the atmosphere quickly changed when cole brought in a photo of quinn gray. >> we've already been to the publix. you know why? because this woman brought us there. >> okay. so what did i do? >> she is saying that you abducted her. >> i abducted her? >> yes, sir. i have more than enough evidence to charge you based on her word. >> and then the detective started to apply pressure to osmanovic. >> and for you to say that you don't even know her concerns me greatly, jasmin, concerns me greatly. because this woman, i can assure you, bud, knows you. >> okay. she says she knows me. >> absolutely.
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and i know she knows you. and i know you know her. >> sir, i told you everything that i have to tell you. >> you were at the hotel with her saturday and sunday night. >> with her? >> yes. and i'm not going on her word. i'm going on the clerk's word. >> detective cole told osmanovic he had been identified not only by quinn, but also by an employee of the emerson inn. who said that on the same weekend quinn went missing, he saw osmanovic with quinn in room 207. >> it's her word saying that i -- that i took her. >> what's the chances that you and her were staying in the same hotel in the same room at the same time and not knowing each other? what's the chances of that? >> listen, listen, listen. >> cole referred back to quinn's photo and tauntingly asked if this was the woman stacey that osmanovic claimed he was with the night quinn was abducted. >> are you sure that's not stacey, bud? >> it's her word against mine. >> no, it's more than that now. >> how is it more? >> because i have independent
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people that identified you together. if there is something more to it and this woman is not telling the truth, you need to be the one telling it, buddy. and if she is telling the truth, holy [ bleep ], you're in a whole lot of trouble. >> but osmanovic maintained he did nothing wrong. not only that, he said he could prove it. he had a secret recording that was going to clear his name. >> coming up -- >> well, you can search everything that i opened. you're not going to find anything. >> the battle to get ahold of that recording. and then what it reveals. >> when you heard that tape, what did you think? >> i'm a cop, 11 years, been on this planet 40. i blushed when i listened to the tape. >> when "dateline" continues.
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jasmin osmanovic was suspect number one in the abduction of
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quinn gray. >> you know what? i just have a feeling i'm in a bad movie right now. >> that's funny you should say that. because that's the way i've been feeling for the past eight days. >> he was denying any involvement whatsoever and said he didn't know her. he even said he didn't fit quinn's description of the culprit. >> did she was i was from bosnia? >> no, albania. >> what? >> albania. >> do you know what an albanian looks like? a middle eastern. i mean come on. i mean that, that -- middle eastern, come on, give me a break. >> not only that, but osmanovic, a mechanic, said he thought he was being set up to be the fall guy in this highly public case. >> he was concerned that because she has money and he doesn't that he's going to get the short end of the stick? >> yeah, he did say that. she's this rich woman from ponte vedra, i know how this goes. he expressed a great deal of concern about that. >> it seems like since obviously she's rich, it's gonna be my ass. >> she's what?
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>> since she's rich, it's gonna be my ass. >> i could care less what she is. >> in an interrogation that last nearly eight hours, detective howard cole tried to keep osmanovic talking, even when the suspect tested cole's patience. >> he thought he was smarter than us, he wanted to control the interview. truthfully he drove me crazy. >> you can search everything that i own. you're not going to find anything. because just like you said, you've got an iq and i've got one, too. >> absolutely. >> he's walking around the interrogation room talking about his iq. do you hear that a lot from suspects? >> not that overtly. it's common for most of them to think it. it's very rare for them to actually say it. >> i'm smarter than her and her [ bleep ] husband or whatever. >> no doubt about it. but all's i'm telling you is -- >> and you know what? this is bs. this right here is bull [ bleep ]. and it's bull [ bleep ] because it's headed my way. >> oh, it is. >> eventually osmanovic relented.
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he admitted he may have known quinn gray. >> do you or do you not know -- >> i might have seen her. >> but osmanovic said that even if he did know quinn, he could still prove his innocence. >> he kept talking in like code. and at one point i was like, you know, i don't understand what you're trying to tell me. just explain what you're trying to tell me. and then he's like you know how you cops, you do videos and this and that. i've got my own audio. >> however, for some reason, he wasn't willing to share that secret audio tape with investigators. >> he has this tape that's exculpatory, that gets him off the hook. >> yes, sir. >> and he won't give it to you. >> no. and it kind of blew my mind and i'm here telling him he's facing if i don't get this tape and i don't get it now, he's facing, you know, kidnapping, sexual battery, extortion. >> osmanovic insisted that secret recording he made would be his get out of jail free card. >> and i put a tape recorder with her voice and my voice in front of you, which i can go get. >> tell me about these tapes.
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what's on the tape? >> sir, the tape -- the tape is not going nowhere out of my possession. which i hid way off the location. >> okay. why would you do that? >> why would what? >> you tape that? >> you remember the iq part? >> yeah. >> i might have been played for a fool, but i'm not an idiot. >> even under the threat of arrest, osmanovic refused to hand over the recording or give its location. >> it was just a war of attrition. and he knew that he was in it up to his eyeballs. >> the next day after osmanovic's interrogation was completed, detective cole received some crucial information about that recording. >> we learned the existence of the tape from jasmin. the next morning we learned of its possible location. >> the location was osmanovic's home. his ex-girlfriend had gotten ahold of it and turned the recording over to osmanovic's sister. the sister then gave the tape to an attorney. >> we got a call from a defense attorney in jacksonville and he said i think we have something
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you might be interested in. >> finally, investigators had the tape. and when they pressed play -- >> this is room 207. >> they couldn't believe what they heard. that recording led sheriff david shore to call a press conference. he had a major announcement. >> as our investigation has developed, we arrested quinn gray. >> coming up, just what was on that tape? >> it's compelling. it was the icing on the cake. >> it was the point of no return for quinn. it was the point of no return for osmanovic. >> had quinn been the victim everyone thought? >> i'm starting to feel like i'm the suspect. when "dateline" continues.
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>> let's see what happens at the
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hotel. she's been staying at the hotel all night long? >> at last, investigators had the secret recording that jasmin osmanovic had tantalizingly refused to turn over. but far from exonerating him, it offered plenty of evidence against him. >> it's compelling. it was the icing on the cake. it was the point of no return for quinn. it was the point of no return for osmanovic. >> you understand? >> on that recording, investigators heard a completely different story from what quinn gray had said happened during they are ordeal. >> we're staying at the emerson inn in room 207. >> the recording started on that monday when quinn was missing. jasmin narrated. as he drove alone to the emerson inn. >> she stayed the whole night by herself, she didn't want me to stay with her, so i'm going right now back to there. >> the recording continued with jasmin entering room 207.
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investigators were shocked as they listened. because quinn gray didn't sound like a captive at all. in fact, she seemed to be in on the whole thing. >> i don't know what the new plan is. >> well, we'll see. >> just tell me you have one. >> yeah. they called the cops and everything, i mean -- but i've got a different plan. >> osmanovic appeared to mock the massive law enforcement manhunt that was under way to find quinn. >> if they just knew that you were here by yourself all night long, they would have a fit. [ laughing ] >> that's why i'm starting to feel like i'm the sinister one, doing this to my family. i wonder what my girls think right now. i wonder if they have any idea what's going on. >> we went to the hotel and talked to the people that worked at the hotel. they said she sat in the car while he was checking in. they were hand in hand. they said, in fact, he left the room many, many times during the weekend. >> and remember those bruises and marks quinn said she got
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from being zip tied to a chair? the recording suggested quinn made them herself. >> i have to have a few more marks if i'm telling these stories, don't you think? >> are those from last night? >> yeah. that was from the rope. i was doing that. >> oh, you were doing that? >> yeah. >> you're a smart girl. >> i have to have a couple. they think that they don't have [ bleep ] -- >> and then there were parts of that recording that made even veteran investigators blush. on the tape, the two had what sounds like intimate consensual sex. nothing like the rape quinn described. >> does reid get this much action? >> you know he doesn't. >> the sheriff said that from the get-go, he and fbi officials were suspicious about this case, questioning if this was a legitimate abduction. but they had no option, they say, but to proceed as if quinn really had been taken hostage.
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in the end, the recording osmanovic made gave them all the proof they needed that this was not a kidnapping, but rather an elaborate hoax. the pair's real goal, t sheriff said, was to extort $50,000 from quinn's husband, reid. >> we all smelled a rat. i mean it just wasn't right. >> there were many things that just didn't add up. it started with the ransom note. it was in quinn's handwriting and unusually long. secondly, investigators never needed to ask for proof of life during the abduction. because the kidnappers regularly allowed quinn to talk on the phone. and finally, there was quinn's shocking debriefing, where she said she enjoyed having sex with the man she had described as her captor. >> and i acted like i enjoyed it.
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i'm not going to lie, sometimes i almost did. >> osmanovic would later say that he and quinn met by chance at a gas station just weeks earlier. a conversation started and an affair soon blossomed. something that was strongly suggested by the recording. >> all right, you know i'm crazy about you. >> what? >> i'm crazy about you. >> quinn and osmanovic told different stories of how the whole kidnapping plot evolved, but authorities suggest that quinn's motive was to get the money, leave her husband and start a new life. >> when this is all over, do i have your word? >> what? >> whatever story we come up with, you stick to it. >> we both have to stick to the same story. >> but clearly osmanovic wasn't convinced quinn would stick to their story. >> do you think he made the tape because he thought that at some point he was going to get accused of kidnapping her and he needed to prove that it wasn't his idea?
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>> or it was her idea and i just went along for the ride. it was probably a smart thing to do because it revealed to us in no uncertain terms that quinn gray was not a victim. >> put your hands in front of you. >> jasmin osmanovic was arrested for extortion. and before the sheriff publicly announced quinn's arrest, he had a heart-to-heart talk with her husband. >> tough conversation for you to have. >> yeah. your spouse made this thing up and she had relations with a guy that were consensual, we know it was consensual because we have a tape recording and it's crystal clear. how do you process that information. >> one day after osmanovic's arrest, quinn gray was placed in custody. >> we arrested quinn gray and charged her with extortion. this was an extortion attempt from the beginning. it was not a kidnapping. >> quinn pleaded not guilty. after her arrest, she was
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defiant. >> if i wanted $50,000, all i would do is take it out of the bank account. >> did you have a sexual relationship with osmanovic? >> no, i did not. i did not know him. >> why would someone make it up? >> you wouldn't make it up because it's the truth. >> i'm talking about him. why would he make this up? >> because he's a criminal and came in and tried to extort $50,000 from me. >> and in another shocking twist, reid gray decided to stand by his wife. >> i want my wife to come out of this feeling wonderful. i want her to feel great about everything after this is all over, and i think that's going to be the outcome. >> coming up -- >> it's been a roller coaster of emotion from the onset, but i believe in my heart she was kidnapped. >> her husband seemed to be standing by quinn, but what did her mother think? >> you believe she was telling the truth? >> and then what kind of legal price would quinn will pay for her escapade? >> the strength of our case were
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that at all times quinn gray was left alone. >> when "dateline" continues.
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quinn gray had pleaded not guilty to charges she tried to extort $50,000 from her husband in an elaborate kidnapping hoax. but even though investigators considered reid gray as a victim, to the surprise of many, he decided to stand by his wife. two months after her arrest, reid even appeared on the "today" show and offered total support for quinn. >> it's been a roller coaster of emotion, from the onset. there are times when you sit in front of the fbi and they present you evidence that she was the mastermind of this and you have no choice but to believe that entirely at that point. but i believe in all of my heart that she was kidnapped. >> quinn's mom also stood firmly
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behind her daughter, saying jasmin osmanovic was to blame, not quinn. >> i believe she was just manipulated and her mind snapped. >> you believe she's telling the truth? >> absolutely. >> the fbi and the sheriff do not. >> well, they don't understand what can happen to a person who has a mental illness. >> gail sikes says her daughter suffers from bipolar disorder, a form of mental illness marked by both manic highs and deep depressions. >> i think that she was having a severe bipolar manic episode. she thought she was going to die. you have to remember, she's just out of hazelton. she was in a very fragile situation. >> quinn had only recently been released from the hazelton clinic, where she had undergone treatment for alcohol abuse. her mom thinks once quinn stopped self medicating with alcohol, her bipolar disorder suddenly emerged. on the "today" show, reid said quinn's family had a history of
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bipolar disorder. >> i know there's definitely something not right, because that's not the wife that i know. >> quinn's mom felt her daughter had a strong defense. she says that on the tape, osmanovic says he will release quinn. it's one of the few places on the tape where he sounds like her captor and not her lover. >> i can release you tonight, you go home, which i promised from day one, right? >> yeah. >> and quinn's mother, who's never heard the tape, says it was because of quinn's mental condition that her daughter had sex with osmanovic. >> he started blowing in her ear and i think she just wanted to feel the comfort and the feeling of feeling secure and loved maybe. >> with the guy who had just brutally abducted her? >> in her mental state, yes. i believe that is exactly what happened to her. >> that tape doesn't make her sound like a victim. >> well, you have to think it through a little bit more carefully.
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she thought this man is going to save my life. and is going to restore me to my family. >> quinn's mom also points out that investigators were never able to document the supposed affair between quinn and osmanovic. investigators admit they couldn't find a shred of evidence that the two had any relationship before that labor day weekend. >> does it give you any pause at all that there's no proof that those two knew each other before labor day weekend? >> you know, it does and it doesn't. we knew that their encounter was consensual. >> you can tell that from the tape? >> yes. regardless of when the relationship started, they knew each other and they were involved with each other. >> but the prosecutor in the case, jennifer dutton, says her office was never shown any proof that quinn suffers from a mental illness. have you seen anything to indicate quinn was diagnosed as
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bipolar before that weekend? >> no. her doctor had made the assertion that he believed she was bipolar, although backed off that a little bit and said she did not meet all the criteria. >> in january of 2010, four months after the incident, jasmin osmanovic pleaded guilty to extortion. in court appearances, the formerly cocky, perhaps even arrogant mechanic, now appeared looking like a man who's been had. >> because he's a criminal. >> but quinn gray decided to continue her fight. the state of florida prepared its case against the wealthy mom. >> the strength of our case were all the times that quinn gray was left alone. she was left alone several times overnight. she was often left in cars when osmanovic made trips into various businesses. >> all proving that she could have walked away if she wanted to, could have escaped, therefore, it wasn't a real kidnapping? >> correct. >> what was the truth?
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at one point reid gray arranged a private lie detector test for his wife. according to assistant state attorney dutton, the results were not what he expected. >> i've been provided records that she did not pass that polygraph. she was deceptive. i believe at some point he also indicated he eventually listened to that tape, which he had not listened to it previously. >> does reid get this much action? >> you know he doesn't. >> he's not a dumb man, he's a smart man, he's a successful businessman. he was connecting the dots too. >> reid gray eventually changed his mind and with it, his support for his wife. in august of 2010, he was granted a divorce and now shares custody of the couple's daughters. reid did not want to be interviewed by "dateline," but told us i wanted to thank law enforcement and the state for all their hard-working efforts
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to ensure the safety of my family. and perhaps quinn was ready to move on with her life as well. in february of 2011, she pleaded no contest to extortion. it was something her mom encouraged. >> i didn't want a jury to find her guilty and send her to prison. >> even though a no contest plea is basically admitting your guilt? >> believe me, i understand, but at least she would not have to go to prison. >> quinn sent us a statement saying she was abducted at gunpoint and never knew osmanovic, but added i do not deny all forms of responsibility for things that occurred after the abduction. and, she says, because of her mental state at the time, her past experiences and her fresh recovery from alcoholism,
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osmanovic was able to manipulate every thought and completely altered my belief system about my life. i made the decision to accept a no contest plea to avoid a lengthy, salacious trial that could have further emotionally harmed my family, my mental health, and my road to recovery. quinn gray and jasmin osmanovic were both sentenced to time served in jail, given probation and ordered to repay a total of $86,000 in overtime costs that were run up by all of the law enforcement personnel who worked that weekend trying to find quinn. both declined to be interviewed. both are now free. and apparently they're no long co-conspirators or lovers. >> what's in this for quinn gray? >> i don't know. >> i mean if she divorces her husband, she'd get a lot more than $50,000. >> was it a call for help? was it a psychological call for help? i don't know the answer to that. was it a desperate act to get attention? i don't know the answer to that. i can tell you, she sure picked
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a colorful way to do it. >> it's hard to pull off a fake kidnapping, it just is. that's all for now. i'm lester holt. for all of us at nbc news, thanks for watching. i'm craig melvin. >> i'm natalie morales. >> and this is "dateline." he had deeper feelings for me than just friends. he managed to get me to care about him. he had my whole life wrapped up. >> she's at the center of a riveting courtroom drama. the wife whose entrepreneur husband was found murdered one cold autumn morning. >> our whole family has lost its brightest light, and we don't know why.


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